Rebecca Bunton
Oshawa,ON
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
16
16
years of professional experience
Work History
Auto Parts Supervisor
Canadian Tire #336
Oshawa, ON
03.2021 - Current
- Responsible for managing and leading the auto parts department, ensuring efficient operations, customer satisfaction, and meeting performance expectations.
- Provide training and development to team members, ensuring they have the necessary skills and knowledge to perform their roles effectively.
- Provide excellent customer service, addressing customer needs, and ensuring their satisfaction.
- Processes returns, warranties, and castings as required.
- Sources and orders automotive parts for customers through authorized suppliers.
Logistics/Online Order Supervisor
Canadian Tire #336
Oshawa, ON
03.2020 - 03.2021
- Managed the safe and efficient delivery, storage, and placement of merchandise from the truck into the warehouse, and/or onto the retail floor.
- Monitored accurate records of damages, shortages, overages, claims, and returns on all incoming merchandise and outgoing returns.
- Assisted team members in daily operations in order to meet established productivity goals.
- Responsible for processing online customer orders, handling customer inquiries, and picking, packing, and processing orders for both pick-up and ship-to-home.
Sports, Housewares, Auto Associate
Canadian Tire #336
Oshawa , ON
03.2018 - 03.2020
- Assessed customer product needs and interests in order to best recommend suitable items.
- Perform hole checks to ensure inventory accuracy.
- Stocks shelves and merchandise display areas.
- Test and fill batteries, test starters and alternators.
- Process returns, warranties and castings as required.
- Source and order automotive parts through authorized suppliers.
Customer Service Associate
Canadian Tire #615
Drayton Valley, Alberta
03.2010 - 03.2011
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greet, assist, and thank customers in a friendly manner, both in person and over the phone.
- Providing friendly and efficient service in a fast-paced environment.
Promotions Supervisor
Canadian Tire #615
Drayton Valley, Alberta
03.2010 - 03.2011
- Oversee the planning and execution of in-store promotions, ensuring they are effective and aligned with company objectives.
- Ensured that the promotional items are placed and priced appropriately in the featured areas.
- Ensure feature areas have a good combination of seasonal and deal merchandise.
- Inform the team about in-store promotions, deals, and new product locations.
- Provide leadership, coaching, and follow-up to the promotions team.
Cashier, Hardware Associate, Promotions Associate
Canadian Tire #654
Toronto, Ontario
03.2009 - 03.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register to process payments from customers accurately and efficiently.
- Organize promotional displays or arrange merchandise on front ends, dump bins, bases, etc.
- Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
- Assisted customers with product selection, pricing and availability.
Education
High School Diploma -
SCHOOL NAME HERE
LOCATION HERE 06-2008
Skills
- Customer service
- Retail sales
- Retail store operations
- Time management
- Promotion planning
- Merchandising
- Team building
- Parts ordering
- Truck unloading
- Teamwork
- Adaptability
- Problem-solving
- Leadership
- Management
- Organization skills
- Order fulfillment
- POS systems
References
References available upon request.
Timeline
Auto Parts Supervisor
Canadian Tire #336
03.2021 - Current
Logistics/Online Order Supervisor
Canadian Tire #336
03.2020 - 03.2021
Sports, Housewares, Auto Associate
Canadian Tire #336
03.2018 - 03.2020
Customer Service Associate
Canadian Tire #615
03.2010 - 03.2011
Promotions Supervisor
Canadian Tire #615
03.2010 - 03.2011
Cashier, Hardware Associate, Promotions Associate
Canadian Tire #654
03.2009 - 03.2010
High School Diploma -
SCHOOL NAME HERE
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