Rebecca Brazill
Montréal-Nord,QC
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage and prioritize multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Committed to delivering exceptional results and exceeding expectations. Adept at collaborating with cross-functional teams to achieve common goals and drive success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
NCRI-canada
07.2023 - Current
- Provide information to customers and Interpret and analyse client inquiries
- Built relationships with customers to encourage repeat business
Customer Service Representative
Cogeco
09.2022 - 06.2023
- Management skills
- Customer service via chat , email and phone
Call Centre Representative
AIM Kenny U-Pull
09.2021 - 08.2022
- Inbound calls respond clients process payments and sell parts of automobiles
- Learned duties for various positions and provided backup at key times
- Relationships with customers to encourage repeat business.Upsold additional products and services to customers, increasing sales
Skills
- Microsoft Word
- Computer Skills
- Cold Calling
- Communication Skills
- Microsoft Powerpoint
- VPN
- Microsoft Windows Server
- Sales
- Computer Networking
- Operating Systems
- Customer Service
- Customer service
- Active listening
- Computer proficiency
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Customer Service Representative
NCRI-canada
07.2023 - Current
Customer Service Representative
Cogeco
09.2022 - 06.2023
Call Centre Representative
AIM Kenny U-Pull
09.2021 - 08.2022
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