Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Archdiocese of Los Angeles
05.2022 - Current
Facilitated small-group instruction sessions targeting specific skill gaps among struggling learners for academic success.
Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.
Implemented differentiated instructional approaches based on varying student abilities and interests to ensure equity in learning opportunities.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
Collaborated with adults and children to provide safe and educational experience.
Handled class records for attendance, assignment grades and course participation scores.
Copied, organized and distributed classroom assignments or other paperwork.
Taught courses under guidance of senior instructors.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Customer Service
REI
09.2020 - 05.2022
Cashier
Answered general questions
Resolved customer information and complaints
Handled online orders and credit card transactions
Managed high call volume while maintaining exemplary customer service standards.
Provided policy and service information
Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
Promoted quality customer service by executing follow up procedures.
Delivered exceptional customer service, addressing concerns and providing product recommendations.
Companion/Caregiver
Self-employeed
01.2019 - 05.2022
Assisted clients with daily living activities, improving their quality of life.
Provided transportation to appointments and social events, promoting client independence and participation in community activities.
Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
Enhanced client well-being by providing companionship and engaging in meaningful conversations.
Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
Demonstrated flexibility in adapting to changing client needs, providing consistent, high-quality care amidst evolving circumstances.
Food Service Worker/Cashier
Oh Mulberry Bush
10.2018 - 12.2019
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.