Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

REBECCA BLISS

St. Albert,AB

Summary

HIGHLIGHT OF SKILLS Extremely organized and a natural communicator, having operated or supported multiple successful small businesses. Helped hundreds of entrepreneurs develop business plans and obtain financing as a business coach. Recruited and led groups of volunteers, developed training and process documentation to ensure flawless execution of sporting events.

Overview

24
24
years of professional experience

Work History

General Manager

Olympian Swim Club
Edmonton, AB
05.2022 - 08.2023
  • Oversaw the strategic and operational leadership of a swim club with a $1.3 million budget, catering to 165 competitive and over 200 pre-competitive swimmers. Drove club growth and program excellence through effective management, customer service and clear communication channels.
  • Coordinated a large team, providing direct oversight to two administrative staff, support to 20 coaching professionals, and collaborating closely with an 8-member volunteer board.
  • Played a pivotal role in the management of the club's $1.3 million budget, ensuring optimal allocation of resources and financial health.
  • Innovated and implemented a comprehensive billing process, enhancing the accuracy of member accounts and the efficiency of collections.
  • Initiated and maintained effective cross-club communication channels, ensuring parents and members were continuously informed and engaged with club activities and events.
  • Collaborated closely with the Pre-competitive Program Coordinator, boosting club membership by 20% through strategic communication efforts and program enhancements
  • Developed and executed an annual planning calendar, aligning club activities with strategic objectives and ensuring a cohesive operational roadmap.
  • Coordinated logistics for team travel and events, optimizing resource allocation and ensuring seamless experiences for participants.
  • Led the coordination of hundreds of volunteers for swim meets and club events, fostering a strong community spirit and ensuring the smooth execution of large-scale events.

Owner/Operator

Blissed Out
St. Albert, AB
04.2020 - 12.2021
  • Created and managed a profitable mask design and manufacturing business.
  • Promoted business on social media platforms to generate revenue. See https://www.facebook.com/BlissedOutAccessories
  • Developed a brand, including all marketing materials and social media advertising.
  • Managed the end-to-end process, including custom designs, sourcing materials, planning, sewing, packaging, delivering and invoicing products for customers.
  • Received rave reviews from my customers about the quality, beauty, and speed of service, leading to significant referrals.

Marketing Manager

System Wear Ltd
01.2004 - 06.2016
  • Led the development of a new website and managed all marketing content to drive lead generation for the business.
  • Performed market analysis to determine industry trends and identify new products and requirements for the marketplace.
  • Managed key customer relationships.
  • Assisted in the development of prototypes and custom designs to address increasingly sophisticated product requirements to protect expensive scanning and telecommunications equipment.
  • Managed customer database, inventory, performed monthly bookkeeping activities, and assisted in the creation of annual financial statements.

Business Coach

Alberta Women’s Enterprise Initiative Association, AWEIA
11.2001 - 12.2003
  • Coached female entrepreneurs and provided sound business planning guidance to further their success in business (worked with over 500 women).
  • Supported business owners with overall strategy development, marketing planning and pricing, logistics and operations, and cash-flow management.
  • Facilitated and taught a variety of business workshops, including 'Starting a Business' and 'Business Planning'
  • Ran an Action Learning Circle, facilitating groups of 6 women in learning how to explore and find resolutions to business problems or opportunities.
  • Hosted AWEIA’s monthly networking events (chose topics and Speakers) for 25 women, allowing them to create connections with other business owners.
  • Assisted clients in accessing financing from AWEIA or other lending institutions by coaching and guiding business plan development to demonstrate feasibility of the idea and the competence of management.
  • Earned very positive feedback from clients and colleagues regarding coaching (e.g., inspiring, motivating).

Athlete Services Lead and Sub-Committee Chair

2001 World Triathlon Championships Organizing Committee
Edmonton, AB
01.2000 - 12.2002
  • Selected, recruited, trained, scheduled, and managed 50 volunteers.
  • Coordinated services and athlete information booths in numerous locations throughout Edmonton.
  • Designed, developed, and wrote the Athlete Handbook for the athletes and coaches.
  • Was told by athletes, coaches, and delegates that this was the most informative and best organized Athlete Services that the World Championships had ever had.
  • Acted as Race Committee Secretary as part of overall organizing committee, this included developing agendas and taking meeting minutes

Education

Bachelor of Commerce - Entrepreneurship and Small Business Management

University of Alberta

Skills

  • Fantastic problem solving abilities - a solution finder
  • Well organized and efficient - a coordinator
  • Strong communication skills - a great listener
  • Excellent interpersonal and persuasion skills - a marketer
  • Extremely detail-oriented - a craftsman
  • Seek to understand, then master - a quick study & trainer
  • Caring and supportive - a servant leader

Accomplishments

  • 2014 - 2021 Olympian Swim Club
  • 1990 - 2003: Extensive experience volunteering for Triathlon events, including the Alberta Triathlon Association
  • 1999 - 2000 Edmonton Food Bank

Timeline

General Manager

Olympian Swim Club
05.2022 - 08.2023

Owner/Operator

Blissed Out
04.2020 - 12.2021

Marketing Manager

System Wear Ltd
01.2004 - 06.2016

Business Coach

Alberta Women’s Enterprise Initiative Association, AWEIA
11.2001 - 12.2003

Athlete Services Lead and Sub-Committee Chair

2001 World Triathlon Championships Organizing Committee
01.2000 - 12.2002

Bachelor of Commerce - Entrepreneurship and Small Business Management

University of Alberta

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REBECCA BLISS