Rebecca Bissell

• Promote and recruit learners for multiple programs
• Create promotional posters for programs, events and monthly lunch & learns
• Meet with community partners to promote programming
• Presentations for promotions
• Community engagement
• Attend monthly Board meetings
• Program development
• Teach workshops
• Use of Lampss system
• Persuasive writing for grant proposals
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

• Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
• Assist doctor with procedures
• Dictation

•Schedule monthly meetings

•Create agenda's

•Recruit volunteers to help with hospital functions

•Creatively plan events for hospital staff (250+ attendees)

•Maintain budget for hospital funds for events

•Lead the committee and encourage members to participate and engage in meetings.

• Confidentially collect, organize and triage emergency room patient charts.

• Bill MSI, WCB, OOP, OOC, CAF, RCMP for patient ER visit with the use of MOM billing program.

• Communicate with appropriate persons to ensure claims are received, and payments are processed.

• Prepare financial reports for physicians on a monthly basis.

• Professionally handle disputes that arise from billing and independently find solutions for all parties.

• Work collaboratively with the head Accountant of GASHA to ensure billing’s and financial reports are

completed.

• Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
• Maintained accurate patient records, ensuring strict confidentiality.
• Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
• Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
• Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.
• Professionally deal with non compliant patients and quickly find solutions to settle them.
• Maintain and update schedules for multiple clinics on a daily basis using Community Wide Scheduling.
• Collaborate with management, nursing staff, doctors and specialists to ensure clinics are run

efficiently.