Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Bisimwa

Gatineau,QC

Summary

Results-driven professional with a background as a Personal Support Worker and nursing student, blending hands-on patient care with expertise in sales and customer service. Proven ability to excel in diverse roles, managing client relationships and delivering exceptional service. Adept at balancing the demands of healthcare, education and customer-centric roles. Eager to leverage this multifaceted skill set in a challenging and rewarding professional environment.

Overview

7
7
years of professional experience

Work History

Personal Support Assistant

AidExpress
06.2023 - Current
  • Improved client quality of life by providing personalized assistance with daily tasks and activities.
  • Supported clients'' physical well-being by assisting with mobility and exercise routines.
  • Assisted clients in managing medications, ensuring proper dosage and adherence to schedules.
  • Supported client health through proper hygiene practices such as bathing, dressing, grooming assistance.

Sales Associate/ Cashier

Browns Shoes
07.2021 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Waitresse

Cite Jardin Chartwell
11.2019 - 02.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Voting Clerk (school)

Scrutineer
10.2018 - 10.2018
  • Streamlined voting operations by organizing and distributing relevant materials to voters.
  • Distributed ballots to voters and answered questions concerning voting procedures.
  • Ensured accuracy in vote counting with meticulous attention to detail during ballot reconciliation.

Heart Disease Walk

Volunteering
07.2016 - 07.2016
  • Provided exceptional customer service to walk participants, addressing inquiries and resolving concerns promptly for a positive event experience.
  • Encouraged the participants
  • Guided cars to the parking lot

Education

Nursing

Cegep De L'Outaouais
Hull, QC
07.2025

High School Diploma -

Polyvalente Nicolas-Gatineau
Gatineau, QC
07.2019

Skills

  • Time management
  • Attention to detail
  • Confidentiality maintenance
  • Patience and understanding
  • Multitasking capabilities
  • Adaptability and flexibility
  • Interpersonal skills
  • Problem-solving abilities
  • Organizational skills

Languages

English
Native or Bilingual
French
Native or Bilingual
Swahili
Professional Working

Timeline

Personal Support Assistant

AidExpress
06.2023 - Current

Sales Associate/ Cashier

Browns Shoes
07.2021 - Current

Waitresse

Cite Jardin Chartwell
11.2019 - 02.2020

Voting Clerk (school)

Scrutineer
10.2018 - 10.2018

Heart Disease Walk

Volunteering
07.2016 - 07.2016

Nursing

Cegep De L'Outaouais

High School Diploma -

Polyvalente Nicolas-Gatineau

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Rebecca Bisimwa