Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Rebecca Beaudry

Rebecca Beaudry

Edmonton,AB

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing files, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Aware of HIPAA and PIPA regulations.

Overview

11
11
years of professional experience

Work History

Receptionist/Donation Hall Staff

Grifols Plasma Donation Centre
11.2022 - Current
  • Answered phones promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Corresponded with clients through email, telephone, and text.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Took down and set up plasmapheresis machines and educated patients on donation procedures.
  • Took out needles from donors and bandaged needle sites.
  • Used drive software, NDDR software, Text Request, DSR, and scheduling software.
  • Used PC-Blut software for donor billing, scheduling, and registration of new donors as well as printing of donor documentation.
  • Maintained stock.

Cashier

Chapters Indigo
04.2013 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Acquired donations for our charity the Love of Reading Foundation.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed a teen book club.
  • Wrote advertisements.
  • Promoted and sold my staff picks to customers.
  • Wrote advertisements.

Art Therapist Assistant

Positive Shift Creative Telehealth Services
01.2021 - 08.2021
  • Assessed needs of each student and helped develop art therapy interventions to meet needs.
  • Implemented creative art therapy activities.
  • Planned online courses for people with chronic illnesses and disabilities.
  • Used Excel spreadsheets to log work hours and businesses to cold call.
  • Cold called businesses to advertise our organization.
  • Edited documents and website.
  • Took art therapy courses.
  • Made a promotional video biography.

Volunteer

Centre for Family Literacy
01.2019 - 06.2020
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Worked with kids (0-3) and mothers to help them connect.
  • Fostered relationships between seniors and kids to create a warm and welcoming environment.
  • Tutored a girl with fetal alcohol syndrome in English and Reading Comprehension.
  • Developed relationships with clients by creating growth through experiences.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Education

CPR Certified
11.2022

Medical Transcription Certificate - Medical Transcription

CanScribe Career College
Online
06.2022

Bachelor of Arts - English Major

Grant Macewan University
Edmonton, AB
05.2021

Skills

  • Microsoft Office (Word, Excel, Outlook, Powerpoint)
  • EMDAT Transcription software
  • FastFox Text Expander
  • Published writer
  • PC-Blut, Text Request, and other medical documentation software
  • Editor
  • File Management
  • Transcription and dictation
  • Critical Thinker
  • Clerical Support
  • Administrative Support
  • Customer and client relations

References

  • Krupali Vyas, Manager at Grifols Plasma Resources, (825) 823-3894
  • Anita Sharhan, Manager at Chapters Indigo, (780) 299-1500
  • Wesdyne Otto, Boss at Positive Shift Creative Telehealth Services, (780) 271-0675

Languages

English
Native or Bilingual

Timeline

Receptionist/Donation Hall Staff

Grifols Plasma Donation Centre
11.2022 - Current

Art Therapist Assistant

Positive Shift Creative Telehealth Services
01.2021 - 08.2021

Volunteer

Centre for Family Literacy
01.2019 - 06.2020

Cashier

Chapters Indigo
04.2013 - 11.2022

CPR Certified

Medical Transcription Certificate - Medical Transcription

CanScribe Career College

Bachelor of Arts - English Major

Grant Macewan University

Similar Profiles

CREATE PROFILE
Rebecca Beaudry