Rebeca Rodriguez Marrugat
Toronto,ON
Summary
Experienced server and line cook in the food and beverage industry. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Cook and Server
La Chulle Tacos De Carnita
03.2019 - 07.2023
- Worked with chef to prepare daily food specials and other supplies.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Cleaned and maintained work areas, equipment and utensils.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Barista Shift Supervisor
Starbucks
06.2014 - 02.2019
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
Restaurant Server
"El Anfitrion"
08.2011 - 04.2014
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
LICENCIATURA - Administration Studies
UNIVERSIDAD INSURGENTES
MEXICO06.2015
Skills
- Beverage preparation and customer service
- Training and Development
- To-Go Order Preparation
- Dependable and Responsible
- Cash Register Operations
- Kitchen Staff Coordination
- Menu Presentation
- Cleaning and Sanitizing
- Cooking Methods
- Supply Restocking
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Cook and Server
La Chulle Tacos De Carnita
03.2019 - 07.2023
Barista Shift Supervisor
Starbucks
06.2014 - 02.2019
Restaurant Server
"El Anfitrion"
08.2011 - 04.2014
LICENCIATURA - Administration Studies
UNIVERSIDAD INSURGENTES
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