Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer
Reanna Hayward

Reanna Hayward

Owen Sound,ON - Ontario

Summary

Adept at enhancing customer satisfaction and skilled in inventory management, I leveraged my strong work ethic and flexibility across roles at Foodland and Walmart. Excelling in team collaboration and customer engagement, I consistently met deadlines and improved operational efficiencies, showcasing my ability to adapt and thrive in diverse environments.

Overview

18
18
years of professional experience

Work History

Cake Decorator

Foodland
06.2020 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.

Head Bakery Department

Food Basics
10.2012 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Delivery Driver

Rodolphs Rye Bread
04.2014 - 10.2016
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Volleyball Referee

West Hill League
10.2012 - 04.2013
  • Monitored player safety by promptly addressing potential hazards on the court during matches.
  • Conducted pre-game meetings with team captains, outlining expectations for match conduct and clarifying any rule questions.

Inventory Control Specialist

Walmart
06.2006 - 08.2007
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.

Education

Grade 12 Diploma -

OSCVI
Owen Sound, ON
2011

Skills

  • Customer Engagement experienced
  • Works well with other as a team
  • Thorough with completing tasks and assignments
  • Strong work Ethics
  • Flexible

Languages

English
Elementary

Timeline

Cake Decorator

Foodland
06.2020 - Current

Delivery Driver

Rodolphs Rye Bread
04.2014 - 10.2016

Head Bakery Department

Food Basics
10.2012 - 07.2019

Volleyball Referee

West Hill League
10.2012 - 04.2013

Inventory Control Specialist

Walmart
06.2006 - 08.2007

Grade 12 Diploma -

OSCVI

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Reanna Hayward