Dedicated individual with strong customer service skills. Experienced in conflict resolution and team collaboration, committed to delivering accurate orders and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
High School Volunteer
Providence Mission Hospital
Mission Viejo
02.2024 - Current
Passed out dinner meal trays to patients in the hospital
Greeted customers and provided friendly, courteous service.
Resolved customer complaints efficiently to enhance guest satisfaction.
Responded promptly to customer complaints or concerns in a professional manner.
Worked cooperatively with other team members to provide excellent service to all guests.
Promptly served food and drinks to guests in a timely manner.
Replenished food and beverage supplies to ensure availability for customers.
Stocked work stations with necessary supplies prior to shift start times.
Organized the cafeteria
Verified orders against guest checks to ensure accuracy before serving meals.
Adhered to safety standards while handling hot plates and trays.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.