RAZIYA RAFAIDEEN
Toronto
Summary
Healthcare professional with focus on laboratory diagnostics and patient care. Proficient in conducting various medical tests and maintaining accurate records, contributing to effective patient diagnoses. Reliable team collaborator with strong ability to adapt to dynamic environments and deliver consistent results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Store Supervisor
Shoppers Drug Mart
05.2019 - Current
- Mentored staff & assisted in customer service, cash management, inventory management, ordering and receiving, merchandising, scheduling, and security
- Performs clerical/banking duties under the direction of the Store Administrator, assists & resolves all discrepancies with cash and coin orders, preform administrative reconciliation paperwork.
- Assist with hiring in conjunction with the FSM, hires and/or supports hiring for all departments.
- Answer inquiries such as location of product, rain checks, refunds, PC optimum and resolves customer complaints
- Pharmacy Assistant - Familiarized with Healthwatch Software, assist in prescription preparation, select & managing medications to fill prescriptions, efficiently count or measure, package, and label prescriptions as per Pharmacy Standards of Practice, Administrative duties such as vaccine and covid test appointment check in, influenza screening & prescription billing needs.
Medical Laboratory Technician (Study)
Pharma Medica Inc
09.2021 - 12.2021
- Performed clinical tasks including blood sample collection, ECG, vital signs, urine drug tests
- Performed clinical procedures such as study check-in procedures, processing and storage, meal & washroom monitor, etc.
- Completed all documentations of clinical activities according to GCP, SOP and FDA/TPD regulations
Medical Laboratory Assistant (Specimen Management)
Life Labs
03.2021 - 07.2021
- Unpacked and processed a variety of specimens received from 40+ sources, including physicians, clinics, hospitals
- Video-called and instructed Canadian passengers on how to swab their own COVID test
- Familiarized with Intra lab & GUI and performed required data entry for requisitions and labels
Medical Laboratory Student (Clinical Placement)
Life labs
06.2021 - 06.2021
- Request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
- Obtained blood samples and urine for medical testing, set up, maintained, and verified sterility of lab equipment
- Complete data entry of required patient demographics, requisition information, and other information related to processing test results
Education
Medical Laboratory Technician/Assistant -
Oxford College
06.2021
Pre-Health Science - undefined
George Brown College
04.2018
High School Diploma - undefined
Pine Ridge Secondary School
01.2017
Medical Office Administration With Health Unit COD
CIMT College
03-2026
Skills
- Phlebotomy, Catheter blood draws, ECG
- Medical Terminology
- COVID Testing & Influenza screening
- Laboratory assay analysis
- Urinalysis
- Hematology
- Customer service & Administration
- Scheduling & calendar management
- Data entry
- Employee training
- Microsoft Office (ie, Word, PowerPoint, Excel)
- 40 wpm
Certification
- MLPAO/OSMT Exam
- Completed: June 2021
Timeline
Medical Laboratory Technician (Study)
Pharma Medica Inc
09.2021 - 12.2021
Medical Laboratory Student (Clinical Placement)
Life labs
06.2021 - 06.2021
Medical Laboratory Assistant (Specimen Management)
Life Labs
03.2021 - 07.2021
Front Store Supervisor
Shoppers Drug Mart
05.2019 - Current
Pre-Health Science - undefined
George Brown College
High School Diploma - undefined
Pine Ridge Secondary School
Medical Laboratory Technician/Assistant -
Oxford College
Medical Office Administration With Health Unit COD
CIMT College
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