Raziya Gangat
Scarborough,ON
Summary
Dynamic professional with a proven track record at Dollar Power, excelling in customer service and team leadership. Expert in managing store operations, enhancing customer relations through effective problem-solving, and driving team performance. Skilled in multitasking and organization, adept at improving store efficiency and customer satisfaction.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Cashier
Dollar Power
06.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Store Manager and Cashier
Al Tawakkul Halal Foods
11.2019 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Commerce - Accounting And Finance
M K COLLEGE OF COMMERCE
BHARUCH,GUJARAT,INDIA04-2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Team leadership
- Work Planning and Prioritization
- Opening and closing procedures
Languages
English
Hindi
Gujarati
Timeline
Store Manager and Cashier
Al Tawakkul Halal Foods
11.2019 - 10.2023
Cashier
Dollar Power
06.2018 - 03.2019
Bachelor of Commerce - Accounting And Finance
M K COLLEGE OF COMMERCE
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