Razia Eshan
Sarnia
Summary
- Dedicated healthcare support professional with experience in direct support work, therapeutic recreation, and long-term care settings. Skilled in providing person-centered care and assisting individuals with activities of daily living (ADLs), behavioral and emotional support, and promoting overall well-being.
- Experience across community and healthcare environments including nursing home and recreational programs.
- Strong communication, teamwork, and leadership abilities with supervisory experience in a fast-paced service role. Committed to delivering safe, respectful, and high-quality care to diverse populations in healthcare and community support settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Living Sarnia Lambton
Sarnia, ON
04.2024 - Current
- Provided direct support and personal care to individuals with developmental, physical, and complex behavioral needs.
- Assisted with activities of daily living (ADLs) including bathing, grooming, dressing, toileting, and mobility support.
- Supported individuals with challenging behaviors using de-escalation techniques, behavioral management strategies, and person-centered care approaches.
- Implemented individualized support plans (ISP) and behavioral support plan (BSP) to promote independence, safety, and quality of life.
- Supported medication administration and followed care plans and organizational policies as required.
- Maintained accurate documentation including progress notes, daily logs, injury reports and incident reports in compliance with healthcare standards.
- Assisted clients with community participation, social integration, and life skills development activities.
Subway Supervisor
SUBWAY®Restaurants
Plympton-Wyoming, ON
02.2022 - Current
- Commenced employment as a Crew Member and progressed to Supervisor following consistent performance and demonstrated leadership abilities.
- Supervised daily operations including shift management, staff coordination, and task delegation.
- Provided customer service in a fast-paced environment while ensuring food safety, cleanliness, and order accuracy.
- Trained new employees and managed cash handling, order accuracy.
Recreation Therapy Student – Field Placements
YMCA / Vision Nursing Home (Field Placemets Sites)
Sarnia, ON
09.2021 - 04.2023
- Assisted recreation therapists in planning and delivering therapeutic recreation programs for seniors and individuals with physical, cognitive, and behavioral needs.
- Supported clients in group activities and one-on-one engagement sessions to promote social interaction, and emotional well-being.
- Facilitated recreational and therapeutic activities including games, exercises, crafts, and cognitive stimulation programs.
- Provided person-centered support while encouraging participation, inclusion, and positive behavioral engagement.
- Collaborated with recreation staff, healthcare workers, and multidisciplinary teams to implement structured activity programs.
- Gained hands-on experience in long-term care (Vision Nursing Home) and community recreation programming (YMCA Sarnia).
Crew Member
McDonald's
Mississauga, ON
09.2021 - 12.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processing transactions accurately and maintaining balanced drawers.
- Resolved customer complaints tactfully, enhancing overall customer experience and loyalty to establishment.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
Education
Recreation Therapy - Health Sciences
Lambton College
Sarnia, ON04-2023
High School Diploma -
Government Model Seniors Secondary School
Chandigarh, India07-2020
Skills
- Behavior redirection
- Crisis de-escalation
- Client support
- ADL support
- Time management
- Recreational activities
- Multitasking and organization
- Adaptability and flexibility
- First aid and CPR
- Documentation and recordkeeping
- Clear communication
- Teamwork and leadership
Languages
English
Hindi
Punjabi
Urdu
Certification
- Standard First Aid & CPR
- Safe Management with Crisis Intervention
- WHMIS (Workplace Hazardous Materials Information System)
- Worker Health and Safety Awareness
- Police Vulnerable Sector Check (Canada)
- Police Clearance Certificate (Home Country)
- Customer Service Standards
- Safe Lifting Techniques (Safe Client Handling)
- Cleaning & Sanitizing Procedures
Timeline
Direct Support Professional
Community Living Sarnia Lambton
04.2024 - Current
Subway Supervisor
SUBWAY®Restaurants
02.2022 - Current
Recreation Therapy Student – Field Placements
YMCA / Vision Nursing Home (Field Placemets Sites)
09.2021 - 04.2023
Crew Member
McDonald's
09.2021 - 12.2021
Recreation Therapy - Health Sciences
Lambton College
High School Diploma -
Government Model Seniors Secondary School