Razia Begum
Williams Lake,BC
Summary
Dynamic Dispatcher with proven expertise at Essence Transports, adept in dispatch software and route planning. Excelled in high-pressure environments, enhancing communication processes and ensuring timely deliveries. Strong problem-solving and customer service skills contributed to improved operational efficiency and stakeholder satisfaction. Committed to maintaining accurate records and adapting to evolving logistics challenges.
Overview
1
1
Certification
Work History
Distpatcher
Essence Transports
08.2025 - 09.2025
- Learned to utilize dispatch software for tracking shipments and managing routes.
- Communicated effectively with drivers to ensure timely pickups and drop-offs.
- Tracked vehicle positions and delivered timely updates to stakeholders.
- Developed familiarity with local regulations affecting transportation logistics.
- Supported the team by organizing paperwork and maintaining accurate records.
- Adapted quickly to changing priorities in a fast-paced delivery environment.
- Collaborated with team members to streamline communication processes within the department.
- Assisted in coordinating daily dispatch operations and scheduling deliveries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Associate of Science - Science Education
British Columbia Institute of Technology
Burnaby01.2024
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatch software
- Stress tolerance
- Time management
- Prioritizing calls
- Problem-solving
- Dispatch coordination
- Schedule management
- Updating logs
- Route planning
- Schedule coordination
- Customer relationship management
- Route navigation
Languages
English
Full Professional
Punjabi
Full Professional
Certification
Dispatching
Freight brokerage
Security
Timeline
Distpatcher
Essence Transports
08.2025 - 09.2025
Associate of Science - Science Education
British Columbia Institute of Technology
Similar Profiles
Dana Storm SantiagoDana Storm Santiago
SENIOR SALES DIRECTOR at Essence Ventures, ESSENCE, WINE & SPIRITSSENIOR SALES DIRECTOR at Essence Ventures, ESSENCE, WINE & SPIRITS
Marco LytwynMarco Lytwyn
General Manager at EssenceGeneral Manager at Essence
Stephanie IngramStephanie Ingram
General Manager of Sales at Arabia EssenceGeneral Manager of Sales at Arabia Essence
Sara TALEBSara TALEB
Front Supervisor at Boston PizzaFront Supervisor at Boston Pizza
Jeff Van SummerenJeff Van Summeren
Class 1 Truck Driver at TsideldelClass 1 Truck Driver at Tsideldel