Razan Soufan
Calgary,AB
Summary
Detail-oriented and customer- focused professional with 20 years of experience in a fast based office environment . Skilled in providing excellent customer service , managing inventory, and handling administrative tasks with precision and efficiency. Proven ability to multitask, collaborate with teams, and maintain organized , efficient workflows. Looking to apply strong interpersonal, organizational, and collaboration skills in the job position to ensure smooth operations and enhance customer satisfaction.
Overview
21
21
years of professional experience
Work History
Associate
Soufan Office
01.1996 - 10.2016
- Excellent customer service and interpersonal skills.
- Strong organizational abilities and multitasking skills.
- Ability to work effectively in fast-based, team-oriented environments.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Bachelor of Science - Dental
University of Damascus
Syria06.1995
Skills
- Customer Service
- Time Management
- Organization and multitasking skills
- Team work and collaboration
- Attention to Detail
- Customer Engagement
- Courteous and Professional
Languages
Arabic
Native or Bilingual
Timeline
Associate
Soufan Office
01.1996 - 10.2016
Bachelor of Science - Dental
University of Damascus
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