Razan AlShaar
Edmonton,AB
Summary
Officer at the Canada Revenue Agency with over two years of experience as an Accounting Technician and Payroll Administrator. Strong attention to detail and exceptional organizational skills. Excels in maintaining accuracy in a fast-paced environment. Adept at handling repetitive tasks and meeting tight deadlines. Proactive and accurate approach to working with confidential information. Thrived in a busy office environment, providing support to office teams and ensuring seamless execution of day-to-day activities.
Overview
11
11
years of professional experience
Work History
SP-04 Non-Filer Officer
Canada Revenue Agency
01.2023 - Current
- Locates non-compliant taxpayers and contacts non-filer or their representatives
- Negotiates filing arrangement dates of outstanding returns with non-filers
- Obtains, reviews, and analyses information available internally and externally related to individuals and corporations to establish the potential for outstanding tax returns and initiates action to gain compliance
- Responds to non-filer enquiries related to the filing requirements administered by the CRA
- Received, reviews and challenges returns
- Verifies and amends non-filer data such as address, filing or registration status using internal and external information sources and maintains a record of actions taken
- Obtains information and assistance to non-filers through various outreach and education programs
Taxpayer Services Agent
Canada Revenue Agency
10.2022 - 01.2023
- Offering quality client service to meet the taxpayer's needs
- Providing explanation and clarification to taxpayers over the telephone in response to enquiries concerning the filing and processing of Individual Tax Returns
- Explaining to taxpayers over the various social programs administered by the CRA
Accounting Technician and Payroll Administrator
Jaberson & Associates Inc. O/A Phoenician Accounting & Tax Services
07.2018 - 09.2022
- Handled high volume, full cycle bookkeeping
- Prepared and submitted quarterly and yearly tax forms and returns to meet local, state and federal requirements through Canada Revenue Agency
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Meetings with clients in person and over the phone to explain and discuss all different financial transactions related to their business
- Allocate and post financial transactions to QuickBooks, and used tools such as Excel, Workbooks, and Access to submit reports to corporate office as appropriate
- Responsible for income tax preparation in accordance with policies and in compliance with regulations
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
- Calculated deductions and processed payroll for employees
- Issued Tax slips in compliance with deadlines
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
- Assist business owners and individuals with Covid 19 Support Programs
Associate Banker
BLOM BANK
02.2014 - 04.2015
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors
- Cashed cheques
- Updated customer accounts with new balances, payments, and transfer information
- Ordered an appropriate supply of cash each day to meet expected demands
- Developed relationships with customers, suggested suitable bank services, and met banking needs
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services
Education
Course Certificate - Intermediate Financial Accounting 2
Athabasca University
Athabasca, AB04-2025
Course Certificate - Intermediate Financial Accounting 1
Athabasca University
Athabasca, AB06-2024
BBA - Banking And Finance
Lebanese International University.
Lebanon06-2015
High School Diploma -
Hussein Massoud Official School
LebanonSkills
- Knowledge of federal and provincial legislation and policies
- Problem solving and decision making
- Regulations enforcement
- Working under pressure
- Oral and written communication skills
- Negotiation skills
Timeline
SP-04 Non-Filer Officer
Canada Revenue Agency
01.2023 - Current
Taxpayer Services Agent
Canada Revenue Agency
10.2022 - 01.2023
Accounting Technician and Payroll Administrator
Jaberson & Associates Inc. O/A Phoenician Accounting & Tax Services
07.2018 - 09.2022
Associate Banker
BLOM BANK
02.2014 - 04.2015
Course Certificate - Intermediate Financial Accounting 2
Athabasca University
Course Certificate - Intermediate Financial Accounting 1
Athabasca University
BBA - Banking And Finance
Lebanese International University.
High School Diploma -
Hussein Massoud Official School
Similar Profiles
Sumair KhattakSumair Khattak
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Desire TUYISHIMEDesire TUYISHIME
Taxpayers Service Agent at Canada Revenue AgencyTaxpayers Service Agent at Canada Revenue Agency
Sharmin ZafarSharmin Zafar
Taxpayer Service Agent at Canada Revenue AgencyTaxpayer Service Agent at Canada Revenue Agency