Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Raysa De Leon

Raysa De Leon

Mississauga,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Cleaner

Solution Contracting
05.2020 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Bank Manager

Asociación Popular De Ahorros Y Préstamos
Dominican Republic
03.2008 - 07.2019
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Improved operational efficiency by streamlining processes and implementing new technologies.
  • Developed a loyal customer base through personalized service and tailored financial solutions.
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
  • Negotiated favorable terms on lending agreements with clients while balancing risk exposure for the bank.
  • Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Examined customer loan applications for loan approvals and denials.

Foreign Exchange Agent

Vimenca Y Wester Unión
Dominican Republic
03.2006 - 03.2008
  • . exchange of different foreign currencies

Education

Degree In Systems And Computing -

Universidad Dominicana O$M
Dominican Republic
08.2013

Skills

  • Chemical Handling
  • Housekeeping
  • Customer Service
  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Interior and exterior cleaning
  • Reliability and punctuality
  • Adaptability
  • Strong Work Ethic
  • Team Collaboration

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Cleaner

Solution Contracting
05.2020 - Current

Bank Manager

Asociación Popular De Ahorros Y Préstamos
03.2008 - 07.2019

Foreign Exchange Agent

Vimenca Y Wester Unión
03.2006 - 03.2008

Degree In Systems And Computing -

Universidad Dominicana O$M
Raysa De Leon