Raynol Foo
Masters Of Counselling Psychology Student
Edmonton,AB
Summary
A leader in the workplace and a leader in my community, I have 5 years of leadership experience in client-facing setting. I have a strong passion for nurturing people's growth and interviewing and assessing individuals with exceptional abilities, skills, and potential to fulfill key roles.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Retail Store Manager
Shaw/Rogers
6 2022 - Current
- Built and inspired high-performing teams committed to delivering positive experiences for clients at every touchpoint, whether they were learning, shopping, or seeking support
- Demonstrated experience in managing multiple commitments to client, staff, and operations
- Conducted interviews for several stores across the area to evaluate potential candidates
- This involved collaborating with cross-functional teams, addressing various challenges, and ensuring a seamless and positive client journey
- Quickly adapted from Shaw to Rogers post merger to effectively lead a new team to be top performing store nationally
Assistant Retail Store Manager
Shaw
06.2021 - 06.2022
- Introduced and reinforced weekly one-on-one coaching, sales floor coaching, and monthly sales incentives to drive sales
- Improved operational procedure workflow to increase accuracy of work such as inventory and merchandising
- Resulted in improved shrinkage and client engagement
Education
Master of Arts - Counselling Psychology
Yorkville University
Edmonton, AB 05.2001 -
No Degree - Open Studies
Athabasca University
Edmonton, AB 05.2001 -
Bachelor of Science - Animal Health
University of Alberta
Edmonton, AB 05.2012 - 04.2017
Skills
Employee Training
Interpersonal Communication
Interview Conduction
Microsoft Office Suite
Google Workspace
Managerial Skills
Interpersonal Skills
Conflict Resolution and De-escalation
Languages
English
Timeline
Assistant Retail Store Manager
Shaw
06.2021 - 06.2022
Bachelor of Science - Animal Health
University of Alberta
05.2012 - 04.2017
Master of Arts - Counselling Psychology
Yorkville University
05.2001 -
No Degree - Open Studies
Athabasca University
05.2001 -
Retail Store Manager
Shaw/Rogers
6 2022 - Current
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