Summary
Overview
Work History
Education
Skills
Timeline
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Raynell Jalbert

West Kelowna,BC

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Super Host

Airbnb
09.2023 - 09.2024
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.

Kitchen Manager

Clark's On The Water
01.2022 - 08.2023
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Manager of Operations

The Muster Point Bar & Grill
05.2019 - 09.2022
  • Oversee end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Education

High School Diploma -

Pierceland Central School
Pierceland, SK
06.2000

Skills

  • Executive Leadership
  • Menu Memorization and Presentation
  • Organized
  • Team player
  • Responsible alcohol service
  • Proficient in Quickbooks
  • Excellent time management skills

Timeline

Super Host

Airbnb
09.2023 - 09.2024

Kitchen Manager

Clark's On The Water
01.2022 - 08.2023

Manager of Operations

The Muster Point Bar & Grill
05.2019 - 09.2022

High School Diploma -

Pierceland Central School

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Raynell Jalbert