Raynell Jalbert
West Kelowna,BC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Super Host
Airbnb
09.2023 - 09.2024
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
Kitchen Manager
Clark's On The Water
01.2022 - 08.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Manager of Operations
The Muster Point Bar & Grill
05.2019 - 09.2022
- Oversee end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Education
High School Diploma -
Pierceland Central School
Pierceland, SK06.2000
Skills
- Executive Leadership
- Menu Memorization and Presentation
- Organized
- Team player
- Responsible alcohol service
- Proficient in Quickbooks
- Excellent time management skills
Timeline
Super Host
Airbnb
09.2023 - 09.2024
Kitchen Manager
Clark's On The Water
01.2022 - 08.2023
Manager of Operations
The Muster Point Bar & Grill
05.2019 - 09.2022
High School Diploma -
Pierceland Central School