Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raymund Faustino

Longueuil,QC

Summary

Customer-focused Head Bartender with Number years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.

Overview

44
44
years of professional experience

Work History

Head Bartender

Hôtel Intercontinental Montréal
Montreal, QC
07.1989 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented drink prep procedures, significantly reducing wasted stock.

Sales Associate

Combined Insurance
07.2021 - 07.2023

Insurance Sales of Living Benefit Policies, Contract structuring and presentation, Finalization of Policies recommended to Client.

Réal Estate Sales

Century 21
Montreal, QC
07.1980 - 07.1984

Réal estate Sales and closing Documents for Finalization of Bank applications, Land Survey , Insurance, etc

Presentation of Apartment projects to Investors or Buyers

Sales presentations for Pre Construction Purchase

Presentation of Financial availabilities for Project

Education

Hotel Management ( Not Finished) -

Hotel Management
Montreal, QC

Skills

Very comfortable with people to people interaction

Languages

English
Professional Working
French
Upper intermediate (B2)

Timeline

Sales Associate

Combined Insurance
07.2021 - 07.2023

Head Bartender

Hôtel Intercontinental Montréal
07.1989 - Current

Réal Estate Sales

Century 21
07.1980 - 07.1984

Hotel Management ( Not Finished) -

Hotel Management
Raymund Faustino