Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raymund Faustino

Longueuil,QC

Summary

Customer-focused Head Bartender with Number years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.

Overview

44
44
years of professional experience

Work History

Head Bartender

Hôtel Intercontinental Montréal
07.1989 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented drink prep procedures, significantly reducing wasted stock.

Sales Associate

Combined Insurance
07.2021 - 07.2023

Insurance Sales of Living Benefit Policies, Contract structuring and presentation, Finalization of Policies recommended to Client.

Réal Estate Sales

Century 21
07.1980 - 07.1984

Réal estate Sales and closing Documents for Finalization of Bank applications, Land Survey , Insurance, etc

Presentation of Apartment projects to Investors or Buyers

Sales presentations for Pre Construction Purchase

Presentation of Financial availabilities for Project

Education

Hotel Management ( Not Finished) -

Hotel Management
Montreal, QC

Skills

Very comfortable with people to people interaction

Languages

English
Professional Working
French
Upper intermediate (B2)

Timeline

Sales Associate

Combined Insurance
07.2021 - 07.2023

Head Bartender

Hôtel Intercontinental Montréal
07.1989 - Current

Réal Estate Sales

Century 21
07.1980 - 07.1984

Hotel Management ( Not Finished) -

Hotel Management
Raymund Faustino