RAYMOND ERIC AYALA
Fresno
Summary
Results-driven Operations Leader with a proven history of optimizing processes and increasing profitability. Delivered measurable outcomes through strategic planning, employee development, and effective customer relations. Managed sales territories and implemented corrective actions to achieve profitability targets while fostering loyal customer relationships.
Overview
1
1
year of post-secondary education
21
21
years of professional experience
Work History
Outside Sales Representative
Coast Counties Truck & Equipment
Fresno
02.2026 - Current
- Focused on increasing sales while delivering exceptional customer service.
- Cultivated strong relationships with clients across diverse industries to enhance loyalty.
- Presented product features and benefits to potential customers.
- Coordinated sales calls with clients to effectively present product offerings and address their needs.
- Managed accounts by providing solutions that best fit the customer's needs.
- Conducted market research to identify new sales opportunities.
- Researched potential clients, identified decision makers and developed relationships with them.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
Account Manager
TRUCK PROS
FRESNO
01.2024 - 01.2025
- Managed sales route, servicing clients with contract services while driving sales growth through exceptional customer service.
- Built strong client relationships through effective communication, enhancing customer satisfaction and loyalty.
- Delivered products to customers on assigned routes efficiently.
- Maintained optimal inventory levels to support operations and restocked supplies to ensure product availability.
- Trained new team members on company policies and best practices.
District Manager
Aramark
FRESNO
05.2019 - 01.2024
- Oversaw daily operations of multiple service locations in diverse environments.
- Managed and trained teams to ensure adherence to company standards and policies.
- Developed and implemented operational strategies to enhance service delivery quality.
ROUTE SALES REPRESENTATIVE
ARAMARK
FRESNO
09.2005 - 05.2019
- Managed sales route, servicing clients with contract services while driving sales growth through excellent customer service.
- Built strong client relationships through effective communication, enhancing customer satisfaction and loyalty.
- Delivered products to customers on assigned routes, ensuring timely and accurate fulfillment.
- Managed inventory levels and restocked supplies as needed.
Education
Associate of Arts - General education
FRESNO CITY COLLEGE
FRESNO, CA 08.1991 - 01.1993
High School Diploma -
BULLARD HIGH SCHOOL
FRESNO, CASkills
- Sales route management
- Account management
- Customer relationship management
- Customer collaboration
- Route planning
- Attention to detail and accuracy
- Problem solving
- Excellent communication skills, both verbal and written
ACTIVITIES
Active member in the Hoover High School athletics boards. Active member in the Hoover High School athletics boards.
Timeline
Outside Sales Representative
Coast Counties Truck & Equipment
02.2026 - Current
Account Manager
TRUCK PROS
01.2024 - 01.2025
District Manager
Aramark
05.2019 - 01.2024
ROUTE SALES REPRESENTATIVE
ARAMARK
09.2005 - 05.2019
Associate of Arts - General education
FRESNO CITY COLLEGE
08.1991 - 01.1993
High School Diploma -
BULLARD HIGH SCHOOL