Raymond Mathioudakis
Torbay,NL
Summary
Dynamic manager with a proven track record at Peter's Pizza, excelling in conflict resolution and customer service. Successfully implemented strategies that enhanced customer satisfaction and loyalty. Skilled in emergency management and critical thinking, fostering a collaborative team environment while effectively addressing customer inquiries and complaints.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Peter's Pizza
St. John's, Newfoundland and Labrador
09.2023 - Current
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Recruited and trained new employees to meet job requirements.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints in a professional manner.
Education
EMR Ambulance Course With BLS - Emergency Services
Red Cross
Conception Bay South, NL05-2025
Hazmat Awareness And Operations Level -
Ontario Fire Academy
Orangeville, ON03-2025
FireFighter Level 1 And 2 -
Ontario Fire Academy
Orangeville, ON03-2025
High School Diploma -
Gonzaga Highschool
St. John's, NL06-2024
Skills
- Emergency management
- Hazmat response
- Fire safety training
- Customer service
- Team collaboration
- Conflict resolution
- Critical thinking
- Risk assessment
- Decision-making
- Time management
- Documentation and reporting
- Clear communication
- Verbal and written communication
- Complex Problem-solving
Certification
- FireFighter Level 1 &2
- Hazmat Awareness and operations Level
- EMR Ambulance Course with BLS
Affiliations
- Hiking
- Mountain biking
- Camping
- Swimming
References
References available upon request.
Timeline
Manager
Peter's Pizza
09.2023 - Current
EMR Ambulance Course With BLS - Emergency Services
Red Cross
Hazmat Awareness And Operations Level -
Ontario Fire Academy
FireFighter Level 1 And 2 -
Ontario Fire Academy
High School Diploma -
Gonzaga Highschool
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