Raymond Lane
Thousand Oaks
Summary
Experienced consultant and licensed insurance adjuster with over 20 years in construction, remodeling, remediation, and reparation projects. Demonstrated ability to provide expert advice and deliver high-quality results while fostering strong client relationships. Possesses a expert skill set in technical analysis, communication, and leadership. Proven problem-solving capabilities enhance project outcomes and client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
EnviroClear LLC
01.2014 - Current
- Managed team of 10-15 subcontractors to ensure high-quality service delivery.
- Conducted site visits and assessments to identify potential risks and issues.
- Developed and implemented solutions to resolve health code violations.
- Collaborated with engineers and contractors to create remediation plans and oversee corrective actions.
- Provided guidance on safe removal of harmful contaminants from environments.
Insurance Adjuster & Consultant
State Farm | USAA | Farmers
01.2014 - Current
- Prepared and submitted over 1,500 claims; mostly hurricane CAT teams and hail/ice storms. All contract assignment projects.
- Executed on-site property inspections to assess damage scope for coverage determination.
- Conducted thorough investigations by gathering witness statements and official documentation.
- Negotiated settlements with policyholders, attorneys, and other insurers effectively.
- Analyzed insurance policies to define coverage limits applicable to claims.
- Created detailed reports outlining findings from investigations and claim evaluations.
- Liaised with contractors for repair quotes and oversaw property restoration efforts.
- Maintained meticulous records of claims, communications, and pertinent documentation.
- Reviewed updates on insurance laws, regulations, and market trends regularly.
Manager of Operations and Remediations
Above All Restorations
01.2011 - 01.2014
- Conducted project inspections to ensure compliance with industry standards.
- Managed client relationships to enhance satisfaction and trust.
- Coordinated projects by collaborating with insurance companies for seamless execution.
- Oversaw air quality sample tests and prepared statements of findings accurately.
- Utilized Xactimate for precise estimation preparation in line with industry claims.
- Developed project scope reports to evaluate potential solutions for damage remediation.
- Provided expert advice on best practices to mitigate damages and losses.
Education
Bachelor of Arts - Aerospace Engineering
Georgia Institute of Technology College of Engineering
Atlanta, GA01.1980
Skills
- Analytical skills
- Budget management
- Team leadership
- Effective communication
- Client relationship management
- Project management
- Operations management
- Estimating expertise
- Fire restoration knowledge
- Mold remediation techniques
- Restoration assessment reporting
- Restoration industry experience
Certification
- Applied Microbial Remediation Certification | WRT
- Dry Log Training and Certification | IICRC
- Haag Certified Inspector
- Advanced Xactimate Certification
- Insurance Adjuster Certification | State Farm Insurance | USAA | Hartford | Mutual of Omaha | Farmers Insurance
Affiliations
- USAF | 1980-1984
Timeline
Chief Operating Officer
EnviroClear LLC
01.2014 - Current
Insurance Adjuster & Consultant
State Farm | USAA | Farmers
01.2014 - Current
Manager of Operations and Remediations
Above All Restorations
01.2011 - 01.2014
Bachelor of Arts - Aerospace Engineering
Georgia Institute of Technology College of Engineering
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