Summary
Overview
Work History
Education
Skills
Timeline
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Raymond I. Mapa

Raymond I. Mapa

Edmonton,Canada

Summary

Motivated and detail-oriented administrative professional seeking an Administrative Assistant position in a dynamic accounting firm, with the goal of growing into a senior administrative or HR support role. Brings extensive experience in office coordination, team support, and client service.

Overview

12
12
years of professional experience

Work History

Administrative Assistant / HR Assistant

Yates Whitaker LLP
Edmonton, Canada
09.2022 - Current
  • Company Overview: Chartered Professional Accountants
  • Support HR onboarding processes: verify documents, coordinate paperwork, and assist new hires
  • Schedule meetings, manage travel arrangements, and coordinate firm events
  • Provide training and mentorship for new admin team members
  • Maintain and update client databases, ensuring timely communication and CRA filings
  • Manage digital and physical filing systems for tax documents
  • Oversee software licensing and subscription renewals
  • Process invoices and collaborate with Accounts Receivable
  • Prepare and submit staff expense reports
  • Assist with reception coverage and liaise with firm departments on administrative tasks

Front Office Administrator

Civeo
Edmonton, Canada
10.2021 - 09.2022
  • Company Overview: Lynx Lodge
  • Registered and supported up to 750 guests daily during high-volume arrival/departure periods
  • Managed front-desk operations including check-ins, check-outs, and guest service
  • Maintained documentation systems and ensured timely communication with central departments
  • Coordinated with lodge managers and addressed guest issues professionally
  • Supported inventory, stationery orders, and document shredding
  • Lynx Lodge

Department Manager

ZARA
Edmonton, Canada
11.2013 - 08.2021
  • Led and trained a team to deliver exceptional customer service and efficient store operations
  • Managed inventory, merchandising, and visual displays
  • Handled staffing schedules, payroll coordination, and HR communications
  • Resolved internal conflicts and enforced company policies
  • Maintained health and safety compliance and store maintenance

Education

Bachelor of Arts - Communications

University of Batangas
Philippines

Skills

  • Administrative Support
  • Office Management
  • Onboarding
  • HR Coordination
  • Client Relations
  • Communication
  • Document Management
  • Filing
  • Event Planning
  • Scheduling
  • Software Management
  • License Management
  • Expense Reporting
  • Billing
  • Attention to Detail
  • Team-Oriented
  • Discreet
  • Professional
  • Microsoft Office Suite
  • Bookkeeping Software
  • Client Databases
  • Invoice Software
  • Billing Software
  • Internal HR Platforms

Timeline

Administrative Assistant / HR Assistant

Yates Whitaker LLP
09.2022 - Current

Front Office Administrator

Civeo
10.2021 - 09.2022

Department Manager

ZARA
11.2013 - 08.2021

Bachelor of Arts - Communications

University of Batangas

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Raymond I. Mapa