RAYMOND HOWE
Waterloo,ON
Summary
Organized graduate with 2 years of college learning and experience. Highly adaptable and dedicated to producing quality and error-free results as well as a safe working environment, and positive reputation by customers. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Desjardins Insurance
05.2023 - 11.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Obtained underwriting approval by completing application for coverage.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
General Associate
East Side Marios
01.2019 - 01.2022
- Learned a variety of skills and a variety of different types of workers
- Team mentality and adaptability were key to success as well as an organized kitchen
Education
Diploma - Finance
Conestoga College
Kitchener, ON04.2023
High School Diploma -
KCI - High School
Kitchener, ON06.2020
Skills
- Organized
- Willing to embrace change
- Strong attention to detail
- Communication skills (written and oral)
- Excellent problem-solving skills
- General accounting knowledge
- Microsoft Excel skills
- Client Relations
- Client Retention
- Customer Follow-Up
- Policy Renewals
- Auto Insurance
References
Available Upon Request
Languages
English
Native or Bilingual
Timeline
Insurance Agent
Desjardins Insurance
05.2023 - 11.2023
General Associate
East Side Marios
01.2019 - 01.2022
Diploma - Finance
Conestoga College
High School Diploma -
KCI - High School
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