Raymond Gyamfi

Work History

Mike’s Appliance

01.2025 - 07.2025

Expanded customer base through targeted marketing strategies and attending industry events.
Evaluated client feedback data to drive improvements in product offerings and customer service experience.
Analyzed market trends to identify new potential clients and business opportunities.
Negotiated contracts for better pricing, resulting in increased profit margins.
Increased sales revenue by establishing strong relationships with key clients and providing exceptional customer service.
Optimized supply chain processes by working closely with suppliers, reducing order processing time and costs.
Streamlined order processing procedures, enhancing overall operational efficiency within the organization.
Coordinated with logistics teams to streamline shipping processes, reducing lead times and increasing customer satisfaction.
Improved supplier relations through consistent communication and proactive issue resolution, ensuring smooth operations.
Managed accounts receivable, ensuring timely collection of payments from clients.
Collaborated with manufacturers to ensure timely delivery of products and meet client expectations.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Loaded, unloaded, and moved material to and from storage and production areas.

Melcom Shopping Mall - Achimota

01.2021 - 12.2024

Achieved timely dispatch of orders using effective time management strategies during the picking process.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.

SGS GHANA

01.2014 - 11.2020

Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
Established strong relationships with key vendors, negotiating favorable terms to benefit the organization's bottom line.
Reduced financial risk by implementing robust internal controls and regular audits.
Enhanced internal control systems and procedures to mitigate risk and support opportunities.
Collaborated effectively with cross-functional teams to achieve shared financial goals and objectives.
Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Ensured compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.