Raymond Falardeau
Ottawa,ON
Summary
Detail-oriented associate experienced in data analysis and customer service. Committed to maintaining cleanliness and organization while enhancing product knowledge to drive customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Tool Rental Associate
Home Depot
Ottawa, ON
01.2024 - Current
- Maintained cleanliness and organization in the tool rental area.
- Collaborated with team members to ensure efficient customer service.
- Followed up with customers after rental period had ended to ensure satisfaction with product usage.
- Continuously updated knowledge about new products available for rent in order to provide better recommendations to customers.
- Responded to technical issues by troubleshooting and resolving problems.
- Answered telephones to assist customers and resolve issues.
Sales Associate
Home Depot
Ottawa, ON
09.2016 - Current
- Operated point-of-sale system for transactions.
- Engaged with customers to provide excellent service.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Science - Computer Networking
Algonquin College
Ottawa, None12-2026
Associate of Arts - Business Administration
Algonquin College
Ottawa, ON04-2021
Skills
- Data analysis
- Schedule management
- Adaptability and flexibility
- Continuous improvement
- Effective communication
- Task prioritization
Languages
English
Full Professional
References
References available upon request.
Timeline
Tool Rental Associate
Home Depot
01.2024 - Current
Sales Associate
Home Depot
09.2016 - Current
Associate of Science - Computer Networking
Algonquin College
Associate of Arts - Business Administration
Algonquin College
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