Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raymond Estrada

San Diego

Summary

Proven in enhancing customer satisfaction and streamlining operations, I excelled at Auto Shop by optimizing vehicle inspections and fluid management, and at BJS Rental through strategic route planning and efficient parts delivery. My strong work ethic and excellent customer service skills have consistently improved business efficiency and client relations, marking significant achievements in both roles.

Overview

7
7
years of professional experience

Work History

Oil Change Technician

Auto Shop
09.2020 - Current
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems a
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.

Parts Delivery Driver

BJS Rental
04.2018 - 08.2020
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Checked parts computer for stock items and initiated special orders.
  • Expedited urgent orders by prioritizing deliveries based on customer needs and business requirements.
  • Pulled parts off store shelves to fill customer orders.

Education

Automotive - Automotive Engineering

UEI College
San Diego, CA
03.2020

Skills

  • Excellent customer service
  • Loading and unloading
  • Product delivery
  • Delivery schedule development
  • Parts delivery
  • Parts ordering
  • Inspection skills
  • Changing oil
  • Strong work ethic
  • Vehicle inspection

Languages

Spanish
Limited Working
English
Professional Working

Timeline

Oil Change Technician

Auto Shop
09.2020 - Current

Parts Delivery Driver

BJS Rental
04.2018 - 08.2020

Automotive - Automotive Engineering

UEI College

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Raymond Estrada