A highly motivated sales professional with a background in product testing, who brings a profound comprehension of quality assurance and functionality. Adept in the evaluation of client requirements, the establishment of healthy relationships, and ensuring the successful resolution of transactions by providing solutions. A passionate and eager learner who is dedicated to acquiring of new skills and improving the quality of collaboration.
Overview
14
14
years of professional experience
Work History
Sales Representative
Ronan Systems / Ronan Engineering
09.2018 - Current
Develop pricing strategies for customer RFQs in order to maintain a competitive edge
Explore potential new business opportunities to expand the customer base
Manage an important number of RFQs, such as providing of pricing and delivery information
Develop and maintain healthy customer relationships
Interact with customer in person, via email, and by phone
Evaluate customer requirements and propose customized alternatives
Offer clients technical assistance and troubleshoot their products
Conduct product demonstrations and presentations for prospective clients
Effectively negotiate contracts and conclude transactions
Coordinate with other sales representatives and/or production team to ensure product, processes are aligning
Adjust sales approaches to correspond with competitor activity
Ensure customer satisfaction and identify upsell opportunities by following up with consumers after the sale
Associate Engineer
Intertek
06.2017 - 09.2018
Perform independent testing and evaluation of medical devices to guarantee that they meet safety standards
Coordinated with clients to gather project specifications and maintained a consistent update on the status to ensure that project deadlines were met
Conducted product safety testing and assessments in accordance with the guidelines of UL, CSA, and IEC
Utilized a diverse array of testing instruments, such as oscilloscopes, multimeters, and hipot testers
Test Technician
Intertek
05.2015 - 06.2017
Conducted lighting performance testing by establishing and operating test apparatus in accordance with industry standards
Implemented the necessary repairs to guarantee the effectiveness of testing procedures
Conveying the test results to my clients was accomplished through the organization of elaborate reports
Test Technician
Anemostat Products
04.2014 - 05.2015
Supported product testing and development activities under the guidance of the engineering manager
Assisted in constructing and enhancing lab features to meet project requirements
Conducted product testing for diffusers, grilles, and VAV boxes, ensuring adherence to specifications
Test Technician
Quallion LLC
05.2011 - 01.2014
Fabricated fixtures for battery testing and resolved issues with testing equipment
Collaborated on specialized tests and executed performance-based cell testing
Conducted precise measurements to ensure accurate testing outcomes
Developed procedure files to optimize testing protocols
Education
Associates degree - Computer and Electronics Engineering
ITT Technical Institute
Sylmar, CA
Skills
Lead prospecting
Territory mapping
Account development
Account management
Customer service
Relationship building
Product and service knowledge
Inside and outside sales
Cold calling
Product management and pricing
Timeline
Sales Representative
Ronan Systems / Ronan Engineering
09.2018 - Current
Associate Engineer
Intertek
06.2017 - 09.2018
Test Technician
Intertek
05.2015 - 06.2017
Test Technician
Anemostat Products
04.2014 - 05.2015
Test Technician
Quallion LLC
05.2011 - 01.2014
Associates degree - Computer and Electronics Engineering
ITT Technical Institute
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