Raymond Brown
San Leandro
Summary
Resourceful loss prevention officer and security management professional with over years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations. Im also hardworking and reliable with strong ability in customer service and is able to see theft. Highly organized, proactive and punctual with team-oriented mentality and a flexible hard worker ready to learn and contribute to team success. If you hire me I guarantee that you'll be getting a worker that make sure to keep guest and the community safe. I am a data-driven student and well-organized team player offering excellent communication and multitasking abilities. Experience managing and coordinating multiple projects and activities, self-directing and making use of resources to meet deadlines with minimal supervision. Diligent, detail-oriented and reliable worker enthusiastic about supporting success.
Overview
5
5
years of professional experience
Work History
Site Supervisor
Allied Universal Security Services
01.2022 - Current
- Supervised daily operations to ensure compliance with security protocols and client specifications.
- Coordinated training programs for new security personnel, enhancing team performance and service quality.
- Implemented efficient scheduling practices to optimize resource allocation across multiple sites.
- Conducted regular site inspections to identify vulnerabilities and enhance safety measures.
- Analyzed incident reports to implement strategic improvements in security procedures and response times.
- Developed and maintained strong relationships with clients to address concerns and improve service delivery.
Loss Prevention Officer
Target
12.2020 - 02.2022
- Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Identified potential shoplifters and alerted management.
- Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
- Notified security of suspected theft and provided descriptions of individuals and items stolen to help control store losses.
- Collaborated with law enforcement to address theft incidents and enhance community relations.
Education
High School Diploma -
Laney College
Oakland, CAHigh School Diploma -
Kipp King Collegiate High School
San Lorenzo, CA07.2020
Skills
- Organization
- People skills
- Problem resolution
- Team building
- Planning
- Time management
- Decision-making
- Customer service
- Site safety
- Security awareness
Timeline
Site Supervisor
Allied Universal Security Services
01.2022 - Current
Loss Prevention Officer
Target
12.2020 - 02.2022
High School Diploma -
Kipp King Collegiate High School
High School Diploma -
Laney College
Education and Training
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