Raymond Aioletuna
Long Beach
Summary
Dynamic and results-driven professional with a strong background in customer service at Foodland Grocery Store. Proven ability to enhance customer satisfaction through effective communication and cash handling expertise. Recognized for training team members and optimizing operations, demonstrating reliability and a commitment to excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
Foodland Grocery Store
Wahiawa, HI
06.2025 - 01.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Handled cash, credit, and check payments while ensuring accuracy in cash drawer management.
- Implemented effective communication skills to resolve customer concerns promptly.
- Adapted quickly to changes in store policies and procedures during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Crew Chief
IHOP
Honolulu, HI
01.2024 - 07.2025
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained new team members on food preparation, safety protocols, and customer service techniques.
- Coordinated shift schedules to optimize staffing levels during peak hours and minimize downtime.
- Implemented inventory management practices to reduce waste and maintain stock levels effectively.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction ratings.
- Monitored kitchen performance metrics to identify areas for improvement and streamline workflows.
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
Education
High School Diploma -
Nelles
Whittier, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
Timeline
Cashier
Foodland Grocery Store
06.2025 - 01.2026
Crew Chief
IHOP
01.2024 - 07.2025
High School Diploma -
Nelles