RAYLENE NEWMAN
St. John's,NL
Overview
10
10
year of professional experience
Work History
Child and Youth Care Worker
Waypoints
St. John's, NL
01.2025 - 08.2025
Key Holder
Saltwater Designs
St. John's, NL
09.2024 - 01.2025
Education
Diploma - Social Sciences, Community Integration Studies
Academy Canada
St. John's, NL30 University credits - General Studies
Memorial University
St. John's, NL05.2001
Skills
- Administrative duties including budgeting, payroll, and report writing
- Office Management
- Senior Care
- Presentation Skills
- Attended a Literacy Conference
- Meal Preparation
- POS
- Caregiving
- Accounts Receivable
- Responsible for the overall operation of the assisted living arrangement including staffing and training five employees to assist client with daily living skills such as hygiene and social skills
- Board of Directors at the ILRC (Independent Living Resource Center)
- Recruiting
- Facilitated the People First Annual General Meeting and completed report for the Board of Directors
- Work term (Community Studies) with Carew Lodge, Stella Burry Corporation
- Personal Assistant Experience
- Microsoft Office
- Bookkeeping
- Reported on client’s successes and needs by documenting and providing daily reports to interdisciplinary staff
- Interviewing
- Microsoft Outlook
- Volunteered at the Waterford Hospital and Howard House
- Importance of Plain Language in Healthcare and reported back to other board members and staff
Certification
- TCI (Therapeutic Crisis Intervention)
- ASIST Training
- UMAB Training
- Current Standard First Aid/CPR
- Casual Caregiver Certification AECENL
- Current CSSD Check
- Current Vulnerable Sector Check
Languages
English
Full Professional
CUST
- Ten plus years of retail and customer service experience
- Excellent organizational and presentation skills
- Superb communication (written and oral) skills
- Ability to demonstrate tact and sound judgement.
- Strong computer skills (including proficiency in Microsoft Office Suite)
- Retail/Administrative Skills
- Fulfilled all retail clerk duties in a high-end sales outlet. Handled customer service including POS, sales, and inventory management.
- Maintained high-level product knowledge and received positive employer and customer reviews conveying product features and benefits as reported in customers in post-sales surveys.
- Built customer loyalty through fostering strong relationships.
- Used expert level communications skills to zero in on true customer needs.
- Commended by management for excellent customer communication.
Timeline
Child and Youth Care Worker
Waypoints
01.2025 - 08.2025
Key Holder
Saltwater Designs
09.2024 - 01.2025
Diploma - Social Sciences, Community Integration Studies
Academy Canada
30 University credits - General Studies
Memorial University