Diploma - Social Sciences, Community Integration Studies
Academy Canada
St. John's, NL
30 University credits - General Studies
Memorial University
St. John's, NL
05.2001
Skills
Administrative duties including budgeting, payroll, and report writing
Office Management
Senior Care
Presentation Skills
Attended a Literacy Conference
Meal Preparation
POS
Caregiving
Accounts Receivable
Responsible for the overall operation of the assisted living arrangement including staffing and training five employees to assist client with daily living skills such as hygiene and social skills
Board of Directors at the ILRC (Independent Living Resource Center)
Recruiting
Facilitated the People First Annual General Meeting and completed report for the Board of Directors
Work term (Community Studies) with Carew Lodge, Stella Burry Corporation
Personal Assistant Experience
Microsoft Office
Bookkeeping
Reported on client’s successes and needs by documenting and providing daily reports to interdisciplinary staff
Interviewing
Microsoft Outlook
Volunteered at the Waterford Hospital and Howard House
Importance of Plain Language in Healthcare and reported back to other board members and staff
Certification
TCI (Therapeutic Crisis Intervention)
ASIST Training
UMAB Training
Current Standard First Aid/CPR
Casual Caregiver Certification AECENL
Current CSSD Check
Current Vulnerable Sector Check
Languages
English
Full Professional
CUST
Ten plus years of retail and customer service experience
Excellent organizational and presentation skills
Superb communication (written and oral) skills
Ability to demonstrate tact and sound judgement.
Strong computer skills (including proficiency in Microsoft Office Suite)
Retail/Administrative Skills
Fulfilled all retail clerk duties in a high-end sales outlet. Handled customer service including POS, sales, and inventory management.
Maintained high-level product knowledge and received positive employer and customer reviews conveying product features and benefits as reported in customers in post-sales surveys.
Built customer loyalty through fostering strong relationships.
Used expert level communications skills to zero in on true customer needs.
Commended by management for excellent customer communication.
Timeline
Child and Youth Care Worker
Waypoints
01.2025 - 08.2025
Key Holder
Saltwater Designs
09.2024 - 01.2025
Diploma - Social Sciences, Community Integration Studies