Raylene Lloyd
Sydney,NS
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs. Focused on customer satisfaction and team productivity. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
Sydney, NS
03.1991 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Grade 12 -
Donkin Morien High School
Donkin, NS06.1989
Skills
- Following Instructions
- Teamwork and Collaboration
- Safe Work Practices
- Stocking and Replenishing
- Team Member Motivation
- Organizing
- Leadership
- Food Preparation Techniques
- Proper Food Storage
- Documentation and Recordkeeping
- Organizing Work Stations
- Guest Satisfaction
- Area and Facility Cleaning
- Quality Inspections
- Willingness to Learn
- Attention to Detail
- Money Handling
- Safety Understanding
Languages
English
Certification
Servsafe food service certification 2023
Additional Information
References:
Kellie Higgins
Ward Clerk NSHA
Cape Breton Regional Hospital
902-549-2259
Maryann Walker
Food and Nutrition
Cape Breton Regional Hospital
Marla Brown
Former coworker Tim Hortons
902-562-5868
Winnie McVarish
Manager Tim Hortons
Welton Street Sydney NS
902-562-5033
Helen Newell
Manager Tim Hortons
Welton Street Sydney NS.
902-562-5033.
Timeline
Team Member
Tim Hortons
03.1991 - Current
Grade 12 -
Donkin Morien High School