Rayhan Ratnasekera
Markham,Ontario
Summary
Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth. Ability and willingness to connect with others in areas of interests such as sports, food and travelling
Overview
2
2
years of professional experience
Work History
Retail Associate
Staples
08.2023 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Business Owner
Myself
06.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Grill Cook
Harvey's Restaurant
07.2022 - 09.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Education
MIB (Management And International Business) - Managment
University of Toronto
Scarborough08.2028
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Reliability and punctuality
- Approachability
- Verbal and written communication
- Self-directed learning
- Promotional strategies
Languages
English
Native or Bilingual
Competitive Soccer from ages 6-18
Throughout my life playing sports has taught me unity, discipline, and respect while fostering healthy relationships that will last a life time. Being able to meet new people and share the love for sports has been a privilege and motivated me to start coaching. I spend weekends volunteering as a coach for U8 teams who need a filler coach.
Timeline
Retail Associate
Staples
08.2023 - Current
Grill Cook
Harvey's Restaurant
07.2022 - 09.2022
Business Owner
Myself
06.2022 - Current
MIB (Management And International Business) - Managment
University of Toronto