Rayhan Mohammed
Surrey,Canada
Summary
Security Supervisor with over 7 years of experience in security operations, incident management, and team leadership. Strong background in maintaining site safety, handling investigations, coordinating with emergency responders, and ensuring daily operations run efficiently. Experienced in CCTV monitoring, dispatch operations, report writing, and responding to high-priority incidents in fast-paced environments. Proven ability to improve procedures, support guards in the field, and maintain professional communication with management, tenants, contractors, and outside agencies. Dependable, adaptable, and focused on maintaining a safe environment while leading teams with professionalism and accountability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site Security Manager
Allied Universal
Guildford Town Centre, Canada
09.2025 - Current
- Collected and analyzed security data to assess security requirements, program objectives, and achievements.
- Produced daily reports highlighting internal investigations, losses, and breaches of regulations, policies, and procedures.
- Revised policies to improve procedural efficiency, resulting in a 30% decrease in service delivery duration.
- Employed process improvement methodologies to decrease overall security expenditures by 15%, while strengthening security infrastructure and mitigating risks.
- Managed multi-site security initiatives at shopping malls, effectively implementing SOP improvements, staff training programs, and compliance audits.
- Developed and implemented security protocols to enhance site safety and compliance.
- Conducted regular risk assessments to identify vulnerabilities and mitigate potential threats.
- Coordinated with local law enforcement agencies to address potential threats and share relevant information.
- Managed a team of security personnel, ensuring proper training and adherence to company policies.
Security Supervisor
BC Place
Vancouver, Canada
05.2023 - Current
- Achieved a 25% reduction in security incidents at BC Place within the first 3 months by meticulously planning and executing security operations, thereby enhancing efficiency and mitigating risks.
- Spearheaded the development and successful implementation of innovative security procedures and policies, resulting in a 20% increase in overall operational efficiency.
- Facilitated effective communication and collaboration as a liaison between departments.
- Conducted orientation sessions for new employees, ensuring compliance with company policies.
Performance Officer
CATSA
Vancouver, Canada
01.2025 - 03.2025
- Audited screening operations in accordance with CAT SA/Transport Canada SOPs, providing targeted coaching to swiftly address operational gaps.
- Collaborated with airport authorities and law enforcement to maintain secure and disruption-free operations.
- Assisted with project management tasks, including inspection scheduling and corrective action tracking.
Loss Prevention Investigator
London Drugs
Richmond, Canada
05.2022 - 05.2023
- Evaluated data to uncover anomalies and exceptions, serving as investigative leads to expose potential fraudulent transactions and internal theft.
- Conducted over 10 store audits to pinpoint problem areas and procedural deficiencies.
- Gathered and documented evidence of theft and company violations for employee disciplinary actions and legal prosecutions.
- Testified in civil and criminal court proceedings to strengthen legal cases.
- Partnered with local law enforcement to apprehend suspects, identifying and interviewing key individuals to build robust legal cases.
Security Supervisor
Elements Casino Surrey
Surrey, Canada
10.2021 - 05.2022
- Managed schedules for over 20 staff across all shifts, effectively minimizing overtime costs and controlling budget expenses.
- Communicated and enforced BCLC compliance alongside provincial regulations, reinforcing company standards for the safety and security of guests, team members, and property.
- Supervised and led investigations into over 50 incidents, including accidents, thefts, property loss, and unlawful activities.
- Oversaw the recruitment, training, evaluation, and disciplinary actions of over 20 security personnel.
Site Manager
Guardteck Security
Burnaby, Canada
10.2019 - 10.2021
- Collected and analyzed security data to evaluate security needs, program goals, and outcomes.
- Authored daily reports on internal investigations, losses, and violations of regulations, policies, and procedures.
- Revamped policies to enhance procedural efficiency, yielding a 30% reduction in service delivery time.
- Implemented process improvement strategies, reducing overall security spending by 15% while enhancing security infrastructure and risk exposure.
- Directed multi-site security projects at malls, implementing SOP overhauls, staff training, and compliance audits effectively.
Security Relief Supervisor
Parq Casino
Vancouver, Canada
09.2019 - 10.2021
- Reconciled security logs with shift responsibilities and patrols, reviewed incident reports before submission to management, and coordinated preliminary investigations.
- Communicated and enforced BCLC compliance in conjunction with provincial regulations while ensuring adherence to company safety and security standards for guests, team members, and property.
- Supervised a team of 15 security officers, monitoring an average of 2,000 customers per shift.
- Recruited, trained, evaluated, and disciplined security personnel, enhancing overall team effectiveness.
- Reduced the incidence of suspicious activities by 50% through regular and thorough investigations within targeted sectors of the building.
- Delivered a positive customer experience by greeting patrons, responding to inquiries, and providing directions throughout the casino.
Education
Commercial Pilot's License - Aviation Safety and Procedures courses
Amy's Flying School
Pitt Meadows05.2026
Private Pilot's License - undefined
Amy's Flying School
Pitt Meadows05.2024
Law Enforcement Diploma - undefined
CDI College
Surrey10.2018
Skills
- Compliance
- Law Enforcement
- Investigative Interviewing
- CCTV
- AST
- Scheduling
- Logistics
- Microsoft Excel
- Health and Safety
- Operational Improvement
- First Aid Level 3
- Safety
- Training and Development
- Emotional Intelligence
- Conceptual Thinking
- Business Acumen
- Staff management
- Communication
- Leadership
- Physical security expertise
- Fire safety management
- CCTV monitoring
- Incident investigation
- Asset protection
- Security team leadership
- Daily incident reporting
- Safety and security procedures
Certification
- Law Enforcement Diploma CDI College 10/2018
- Private Pilots License Amy's Flying School 05/2024
- Commercial Pilots License Aviation Safety and Procedures courses Amy's Flying School 05/2024
Timeline
Site Security Manager
Allied Universal
09.2025 - Current
Performance Officer
CATSA
01.2025 - 03.2025
Security Supervisor
BC Place
05.2023 - Current
Loss Prevention Investigator
London Drugs
05.2022 - 05.2023
Security Supervisor
Elements Casino Surrey
10.2021 - 05.2022
Site Manager
Guardteck Security
10.2019 - 10.2021
Security Relief Supervisor
Parq Casino
09.2019 - 10.2021
Private Pilot's License - undefined
Amy's Flying School
Law Enforcement Diploma - undefined
CDI College
Commercial Pilot's License - Aviation Safety and Procedures courses
Amy's Flying School