Private Security Guard
ArcherGuards
- Monitored traffic flow and ensured safety compliance in high-traffic public areas
- Enforced security protocols per venue regulations
- Assisted with wayfinding, access control, and incident resolution
RAYHAN BRUCE
Montréal
Summary
Bilingual (English/French) customer service professional with 6+ years’ experience in high-volume service, security, and retail environments. Skilled in customer assistance, conflict resolution and de-escalation techniques to ensure safety and order Adaptable, reliable, and safety-focused in fast-paced, time-sensitive settings. Seeking to contribute to Air Canada as a Gate Agent.
Work History
Sales Associate
Calvin Klein
- Delivered premium customer service and resolved inquiries effectively
- Guided clients in product selection and styling
- Maintained visual merchandising and operational readiness
Sales Associate
Foot Locker
- Provided specialized product recommendations
- Processed transactions efficiently
- Managed inventory and coordinated stock replenishment
Education
Airline Student Pilot - Aeronautical Science
Collège Air Richelieu
Longueuil, QC02-2027
DEC - Business Administration
Collège Montmorency
Laval, QC01.2023
High School Diploma -
Collège Privé Pasteur
Montreal, QC06-2020
Skills
- Fluent speaker of French and English
- Effective communication skills
- Teamwork & Collaboration
- Time Management & Multitasking
- Proficient in client relations
- Conflict Resolution
- Safety & Compliance Awareness
- Physical fitness
- Incident reporting
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Interests
- Personal Development and Self-Improvement
- Aviation Enthusiast
- Reading
Timeline
Sales Associate
Calvin Klein
Sales Associate
Foot Locker
DEC - Business Administration
Collège Montmorency
Private Security Guard
ArcherGuards
Airline Student Pilot - Aeronautical Science
Collège Air Richelieu
High School Diploma -
Collège Privé Pasteur
ADDITIONAL INFORMATION
- Certified in First Aid
- Licensed Security Guard
- Experience in airport-like, security-sensitive environments
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