Private Security Guard
- Monitored traffic flow and ensured safety compliance in high-traffic public areas
- Enforced security protocols per venue regulations
- Assisted with wayfinding, access control, and incident resolution
Bilingual (English/French) customer service professional with 6+ years’ experience in high-volume service, security, and retail environments. Skilled in customer assistance, conflict resolution and de-escalation techniques to ensure safety and order Adaptable, reliable, and safety-focused in fast-paced, time-sensitive settings. Seeking to contribute to Air Canada as a Gate Agent.