Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

RAYAN PERSAUD

Toronto

Summary

Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.

Overview

21
21
years of professional experience

Work History

Maintenance Technician

Quadreal Group Of Companies
11.2018 - Current
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Operated varied hand and power tools to complete repairs.
  • Followed safety protocols to minimize workplace accidents.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Installed new locks, door handles, and door closers.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.

Owner

Ryan's Car Rental and Apartment Rental
09.2009 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Logistics Coordinator's Assistant

Mural Logistics Corporation
12.2009 - 06.2014
  • Generated documentation and information required for customer shipments.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Tracked orders and notified customers of status or potential delays.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate shipment information.
  • Increased on-time deliveries through diligent tracking of shipments and proactive issue resolution.
  • Supported Logistics Coordinator in managing daily operations, ensuring smooth workflow and timely execution of tasks.

Customer Sales Representative

Jumbo Jet Auto & Machinery
07.2004 - 11.2009
  • Assisted call-in customers with questions and orders.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Emphasized product specifications to meet customer needs.
  • Responded to customer calls and emails to answer questions about products and services.
  • Quoted prices, credit terms and other bid specifications.
  • Built relationships with customers and community to promote long term business growth.
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.

Education

Plumbing Apprenticeship - Plumbing And Piping Trades

Herzing College of Skilled Trades
04.2024

GED -

Humber College
02.2021

G3 & G2 - G3 & G2 Gas License

Herzing College
05-2026

Skills

  • Electrical
  • Team leadership
  • Plumbing
  • Project Management
  • Mechanical Troubleshooting
  • Residential construction
  • HVAC Systems
  • Troubleshooting skills
  • Problem solving ability
  • Safety awareness
  • Customer service

Accomplishments

  • Saved company a lot of monies in new system costs by maintaining HVAC, plumbing, and mechanical systems in top working order.
  • Repeatedly commended for working in a safe, efficient, and accurate manner.
  • Managed various projects, resulting in a lot of improvements.
  • Collaborated with team of 4 in the development of Projects.
  • Supervised team of 4 staff members.

Languages

English
Native or Bilingual

Timeline

Maintenance Technician

Quadreal Group Of Companies
11.2018 - Current

Logistics Coordinator's Assistant

Mural Logistics Corporation
12.2009 - 06.2014

Owner

Ryan's Car Rental and Apartment Rental
09.2009 - Current

Customer Sales Representative

Jumbo Jet Auto & Machinery
07.2004 - 11.2009

GED -

Humber College

Plumbing Apprenticeship - Plumbing And Piping Trades

Herzing College of Skilled Trades

G3 & G2 - G3 & G2 Gas License

Herzing College

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