Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rayan Mouawie

Ottawa,Ontario

Summary

I am a dedicated and motivated university student majoring in Criminology with a focused concentration in Psychology. Adept at conducting research, analyzing data, and applying critical thinking skills to complex issues in the fields of Criminology and Psychology. Strong communicator with well-honed research and analytical abilities, backed by a solid academic foundation. Proven capacity for leadership and a track record of active involvement in campus organizations I am eager to leverage academic knowledge, practical experiences, and a passion for understanding human behaviour to contribute effectively to relevant professional roles and advance in the field of Criminology and Psychology. Aspiring to further my education with a Master's in Psychotherapy to develop the skills and expertise necessary for a fulfilling career in mental health and counselling.

Overview

8
8
years of professional experience

Work History

Responsible Choice, Dispatcher

Megan Van Schyndel
09.2023 - Current
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Coordinating and scheduling transportation services.
  • Assigning drivers to specific routes and tasks
  • Monitoring driver progress and ensuring timely arrivals.
  • Handling customer inquiries and requests.
  • Managing communication between drivers and clients.
  • Ensuring compliance with safety and company policies.
  • Tracking and reporting on transportation operations.

Pharmacy Assistant

Lou Frangian
11.2021 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Reviewed prescriptions to assure accuracy, to ascertain needed ingredients, and evaluate their suitability
  • Scanned prescriptions into the pharmacy and store supplies
  • Filled prescriptions and dosettes under pharmacist supervision
  • Processed POS (point of sale) transactions
  • Maintained inventory and stock
  • Data entry

Wireless Revolution

Junior Alexander
01.2019 - 09.2019
  • Identified and resolved construction issues promptly to prevent delays.
  • Provided tailored communication and connectivity solutions and experiences to customers
  • Created sales leads through local marketing programs, outreach and store events
  • Managed inventory and stock
  • Processed POS purchases
  • Planned and implemented a comprehensive construction schedule to guarantee the completion of project on time and within budget.

Nestle Tall House

Hassan Kabalan
12.2017 - 06.2018
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality and standards and meet customer expectations.
  • Maintained a positive team environment by encouraging teamwork and respect in accordance with the company's mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Completed orders for refreshments and food and served customers
  • Handled cash payments and processed POS (point of sale) purchases.

Tutor, Elementary School Level

Home-based
01.2016 - 09.2017
  • Collaborated with students to improve academic performance by identifying and addressing learning gaps, resulting in notable improvements in their understanding of coursework.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.

Education

Bachelor of Arts - Criminology Concentrating in Psychology

Carleton University
Ottawa, ON
04.2024

Skills

  • Strong skills in time management, organization and professionalism
  • Exceptional interpersonal and communicative skills who effectively conveys information
  • Flexible team player and creative worker with solid work ethics
  • Dependable, responsible and dedicated to excellent customer service
  • Exceptionally high computer and technological proficiency in Microsoft365, Excel, and Jamovi
  • Listener and communicator who effectively convers information

Accomplishments

As a Logistics Coordinator at The Art for Change-University of Ottawa, I ensured the seamless execution of events while managing administrative tasks and fostering effective communication. Proficient in a range of software tools, I efficiently utilize computer applications to streamline event planning and data management. In my roles as Co-President of the Prom and Grad committees at St. Patrick's High School, I recruited and led teams, meticulously planned event logistics, and upheld school policies. Additionally, I co-executed an annual athletic banquet, fundraising successfully and creating memorable experiences for attendees. Outside of my academic pursuits, I operate a thriving at-home baking business, showcasing my creativity and attention to detail in crafting delicious treats for satisfied customers. My diverse accomplishments, combined with my computer proficiency, reflect my commitment to excellence and my ability to excel in various professional endeavours.

Languages

English
Native or Bilingual
French
Elementary
Arabic
Professional Working

Timeline

Responsible Choice, Dispatcher

Megan Van Schyndel
09.2023 - Current

Pharmacy Assistant

Lou Frangian
11.2021 - Current

Wireless Revolution

Junior Alexander
01.2019 - 09.2019

Nestle Tall House

Hassan Kabalan
12.2017 - 06.2018

Tutor, Elementary School Level

Home-based
01.2016 - 09.2017

Bachelor of Arts - Criminology Concentrating in Psychology

Carleton University
Rayan Mouawie