Summary
Overview
Work History
Education
Skills
Timeline
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Rayan Ketata

Ottawa,ON

Summary

Reliable [Job Title] possessing impeccable sales record and exceptional customer service skills. Processes customer transactions, rotates merchandise and identifies and resolves customer conflicts. Commended for consistently contributing to company growth through successful business transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Cashier

Metro
04.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.

Meat Clerk

Farm Boy
08.2022 - 02.2023
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Restocked products based on available inventories and customer demands.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Documented customer orders and conveyed special requests to butcher staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Grocery Clerk

Metro
08.2021 - 02.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

École Secondaire Publique Louis-Riel
Gloucester, ON
06.2023

Skills

  • Customer Relations
  • Merchandise Restocking
  • Retail Merchandising
  • Money Handling
  • Cooperative Attitude
  • Adaptable and Flexible
  • Training and Development
  • Customer Service Excellence

Timeline

Cashier

Metro
04.2023 - Current

Meat Clerk

Farm Boy
08.2022 - 02.2023

Grocery Clerk

Metro
08.2021 - 02.2022

High School Diploma -

École Secondaire Publique Louis-Riel

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Rayan Ketata