Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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RAYAN EL GUERTIT

Sherbrooke ,QC

Summary

Motivated chemical engineering student with a scholarship. Graduated with a preparatory certificate, passionate about applying my academic knowledge in a professional environment. Highly adaptable, proactive, and reliable in performing tasks. Seeking an exciting internship in chemical engineering to gain significant experience in the design and implementation of chemical processes.

Overview

4
4
years of professional experience

Work History

Cooper Pharma / Laboratory Analyst

Malika Mouhajir - Casablanca - Apprenticeship
05.2024 - 06.2024
  • Conducted quality and compliance tests on raw materials used in production.
  • Analyzed finished products to ensure they meet quality specifications and current regulations.
  • Performed stability, dissolution, concentration, and other relevant tests.
  • Utilized chromatography, spectroscopy, and other analytical techniques to identify chemical components.

Customer Service Advisor

Dollarama - Sherbrooke, QC - Temporary Employment
07.2023 - 09.2023
  • Expertise in product ranges: Mastered Dollarama’s product lines to provide informed advice to customers.
  • Customer service: Committed to delivering courteous and efficient service, meeting diverse customer needs.
  • Inventory management: Ensured well-stocked shelves, guaranteeing optimal product presentation.

Customer Service Advisor

McDonald's - Sherbrooke, QC - Temporary Employment
12.2022 - 03.2023
  • Welcoming and assisting customers with enthusiasm, contributing to increased customer satisfaction.
  • Accurately taking orders and efficiently managing transactions, reducing errors and improving wait times.

Intern

Ibn Tachfine Laboratory - Casablanca - Internship
10.2021 - 06.2022
  • Conducted dosing and titration experiments, demonstrating precision and attention to detail essential for reliable results.
  • Worked closely with the team to solve technical issues.

Customer Service Manager

Khadija Benmekhlouf - Casablanca - Temporary Emplo
01.2020 - 03.2021
  • Client needs analysis: Understand specific client needs and develop tailored solutions.
  • Complaint management: Quickly identified issues, proactively resolved them, and ensured client satisfaction.

Education

Bachelor’s Degree: Chemical Engineering
University Of Sherbrooke – Sherbrooke, Quebec

First Aid Certification
Nomadic First Aid - Hugo Gendron – Sherbrooke, Que

Health And Safety in Laboratories Training
University Of Sherbrooke – Sherbrooke, Quebec

Preparatory Certificate
University Of Sherbrooke – Sherbrooke, Quebec

DAFA: Animation Certification
Modulo Day Camp – Sherbrooke, Quebec

High School Diploma: Physical Sciences
Elbilia – Casablanca – Honors (Very Good)

Certificate of Completion
American Language Center Casablanca – Casablanca

Skills

  • Laboratory Skills: Knowledge of laboratory techniques, regulatory requirements, and risk management
  • Problem Solving: Analytical approach and adaptability in various work situations
  • Teamwork: Collaboration with colleagues in project management and technical problem-solving
  • Learning Enthusiasm: Eager to expand my knowledge and skills
  • Customer Service: Courteous and efficient in addressing customer needs and handling transactions

Languages

English
Full Professional
French
Native or Bilingual
Vietnamese
Professional Working
Arabic
Native or Bilingual

Interests

  • Gymnast since age 8
  • Promotional model
  • Certified actor
  • Swimmer (ages 10-12)
  • Basketball player for Widad team (1 year)
  • Tennis player (3 years) at Moroccan Sports Union Tennis Club
  • Brown belt in karate
  • Theater certificate holder
  • French diploma from French Institute of Casablanca

Timeline

Cooper Pharma / Laboratory Analyst

Malika Mouhajir - Casablanca - Apprenticeship
05.2024 - 06.2024

Customer Service Advisor

Dollarama - Sherbrooke, QC - Temporary Employment
07.2023 - 09.2023

Customer Service Advisor

McDonald's - Sherbrooke, QC - Temporary Employment
12.2022 - 03.2023

Intern

Ibn Tachfine Laboratory - Casablanca - Internship
10.2021 - 06.2022

Customer Service Manager

Khadija Benmekhlouf - Casablanca - Temporary Emplo
01.2020 - 03.2021

Bachelor’s Degree: Chemical Engineering

First Aid Certification

Health And Safety in Laboratories Training

Preparatory Certificate

DAFA: Animation Certification

High School Diploma: Physical Sciences

Certificate of Completion

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RAYAN EL GUERTIT