Rayan Albalawi
Elk Grove
Summary
Reliable and motivated with experience in customer service, front desk, and child care. I enjoy working with people, stay organized under pressure, and always try to create a positive experience for customers. I’m a fast learner, work well with others, and am always ready to take on new responsibilities.
Overview
2
2
years of professional experience
Work History
Front Desk Attendant
InShape Fitness
Elk Grove
02.2025 - Current
- Welcomed customers, fostering a positive and inviting atmosphere that enhanced member satisfaction.
- Checked members in and helped them with questions about their accounts and memberships.
- Handled payments, processed membership changes, and completed other front desk transactions.
- Signed up new members and explained gym services, amenities, and club policies.
- Resolved member concerns by implementing effective solutions, ensuring a consistently positive experience.
- Maintained a professional, welcoming attitude while assisting members in a fast-paced environment.
- Collaborated with coworkers to streamline daily operations, contributing to a smooth and efficient front desk workflow.
Child Care Team Member
InShape Fitness
Elk Grove
06.2024 - 02.2025
- Supervised children to ensure safety and foster a fun, engaging environment.
- Facilitated games, activities, and crafts to enhance children's enjoyment and creativity.
- Enforced rules and resolved conflicts to maintain a positive and respectful atmosphere.
- Checked children in and out while making sure they were picked up by the correct parent or guardian.
- Talked with parents about how their child was doing and answered any questions they had.
- Cleaned and sanitized toys, play areas, and equipment to keep everything safe and organized.
- Worked with coworkers to make sure the child care area ran smoothly.
- Stayed calm and followed safety procedures if any emergencies or issues came up.
Education
Laguna Creek High School
Elk Grove, CASkills
- Front desk operations
- Customer service
- Guest relations
- Welcoming guests
- Hospitality services
- Payment processing
- Membership management
- Time management
- Organization skills
- Team collaboration
- Problem solving
- Active listening
- Communication skills
- Facility maintenance
References
References available upon request.
Timeline
Front Desk Attendant
InShape Fitness
02.2025 - Current
Child Care Team Member
InShape Fitness
06.2024 - 02.2025
Laguna Creek High School