RAYAH (RAY'LA) DALZINE
Mississauga,Canada
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
UPTWN Lounge
09.2022 - Current
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Enforced health codes and safety regulations in compliance with state laws.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Balanced daily registers and generated sales reports for management.
Server
Wahlburgers
Mississauga, Ontario
10.2016 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bartender
Rock Squeeze
Mississauga, Ontario
01.2024 - 01.2025
- Provided drink suggestions to customers based on their preferences.
- Monitored bar inventory and promptly restocked low items before depletion.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Greeted customers and provided excellent customer service.
Bartender & Server
Break & Play Billiard and Bar
Brampton, Ontario
07.2024 - 12.2024
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Checked identification of guests to verify age requirements for alcohol purchase.
Education
Certificate -
Smart Serve Ontario
High School Diploma -
Lincoln M. Alexander Secondary School
Skills
- Health and safety
- Upselling strategies
- Cleanliness standards
- POS system operation
- Beverage making
- Promotions and events
- Bar restocking
- Safe service compliance
- Clear and effective communication
- Patience and tolerance
- Outstanding customer service
- Strong multitasking
- Alcohol awareness
Timeline
Bartender & Server
Break & Play Billiard and Bar
07.2024 - 12.2024
Bartender
Rock Squeeze
01.2024 - 01.2025
Bartender Shift Manager
UPTWN Lounge
09.2022 - Current
Server
Wahlburgers
10.2016 - Current
Certificate -
Smart Serve Ontario
High School Diploma -
Lincoln M. Alexander Secondary School
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