Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raya Elrafie

Operation Manager And Instructor
Calgary,Canada

Summary

Experience Profile

Exceptionally proactive within all aspects of accounting and payroll
Experience with ADP e Time and Workforce Now, Xerox, Payworks, Vista, Simply, Sage, Quick books and etc.
Possess a proven track record of having the ability to work well under pressure and meet tight deadlines
Committed to inspiring people to action; projecting strong leadership qualities while also having the ability to work on teams
Computer literate and high proficiency in utilizing Microsoft Office (Word, Excel, PowerPoint), Photoshop, Dreamweaver, and Flash
Communicate and convey complex information in understood formats
Constantly striving for personal and career development
Able to speak Arabic, English, and Spanish

I consider myself a quick learner and a quick witted person. My competitiveness and high level of motivation allows me to always strive for success and excellence in the work force. This eagerness to do well may also be attributed to my perfectionist personality. Although I am capable of and willing to work alone, I am able to work efficiently within a group setting.

Give everyone a chance, because with chance comes experience! - Raya

Overview

17
17
years of professional experience
9
9
years of post-secondary education

Work History

Business Development Manager and Operations

Arada Painting Ltd
Calgary, AB
12.2006 - Current

▪Maintaining day to day financial, accounting, administrative and personnel services to meet legislative requirements and support municipal operations

▪Processed Payroll semi-monthly using ADP

▪Provided back-up payroll processing as needed.

▪Reviewed and validated regular, OT, and exception time for salary and hourly employees.

▪Assisted with employee inquiries related to interpreting and accessing electronic pay statements.

▪Assisted with semi-monthly, quarterly and annual reporting requirements. ▪Develop a detailed manual step-by step payroll processing

▪Reconciliation.

▪WCB

▪Ensured all employee records are up to date

Operations Manager Payroll Manager HR Manager, OHS

LNN Protection Services
Calgary, AB
02.2022 - 09.2022

OPERATIONS MANAGER

· Overseeing overall operations.

· Develops and establishes operational strategies by contributing operational information, analysis, and recommendations to strategic thinking and direction and establishing functional objectives in line with organizational objectives.

· Monitors operational performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances.

· Attracting, Interviewing, Hiring and Firing of new/existing employees.

· Making sure that all employee files are up to date

· Maximize client relations by meeting with and visiting clients bringing back concerns and strategies to minimize churn.

· Accomplishes operational and organization mission by completing related results as needed.

· Plans, implements, and manages operational strategies

· Coordinates data and proper filing of information.

· Updates job knowledge by remaining aware of new regulations

· Coaching sales team

· Sales Cardone training and meetings

· Ensuring all vehicles are safe to drive, if not, I take them to KIA

· Ensuring all vehicles have updated registration and insurance. If not, I go to registry and get this done.

· Business Trips to attend meetings or to train Site Manager and guards in Edmonton

· Assisting Edmonton site Manager with anything he needs

· Helping CFO with any tasks assigned to me.

· About to step into sales

· Overlooking contracts

· Educating myself everyday!

· Checking post – Investigating tickets.

· Assisting owner with anything

· Handling employees daily/nightly

· Providing supplies etc in office

· Ensuring all staff are working

· SCHEDULING

· Ensure that proper equipment is available for all employees. Ex- Uniform, body cams, login credentials.

· Ensuring all vehicles are clean

PAYROLL

· Everything payroll related I manage.

HUMAN RESOURCES

· Everything HUMAN Resources Related I manage.

· TRAINING

OCCUPATIONAL HEALTH AND SAFETY

· OHS REP and published company's OHS Manual.

DISPATCH

· 24 hour dispatch.

Skills: Account Management · Data Analysis · Analytical Skills · Financial Analysis · Business Analysis · Mergers & Acquisitions (M&A) · Online Advertising · Auditing · Financial Accounting · Accounting · Advertising

Business Curriculum Coordinator and Instructor

Brookes College
Calgary, AB
01.2022 - 08.2022

Business Administration and Payroll Instructor

East West College
Calgary, AB
10.2020 - 01.2022

· Curriculum Coordinator

· Maintained an average of 90% passing grade in all classes

· Ensured to use differentiation within the class

· Created all exams and assignments

Operations Manager

Signature Properties Inc
Calgary, AB
04.2019 - 08.2020

Curriculum Coordinator, Accounting&Payroll Teacher

CDI College
Calgary, AB
03.2018 - 08.2020

My teaching speaks for itself! Don’t believe me? Ask my students!

· Used differentiation to have the students grasp the concept of accounting and payroll.

· Prepared them for their PCP examination

· Assisted students with job placements

· Assist students through lectures, labs, and computer-based training

· Prepare lessons and assignments using a variety of teaching techniques

· Administer and grade exams

· Perform administrative tasks including updating student records, files & attendance

· Adhere to the principles of the Canadian Payroll Association and the Ministry of Training, Colleges and Universities licensing requirements

Payroll and HR Coordinator

Alstar Oilfields Contractors Ltd
Calgary, AB
03.2018 - 12.2018

Recruiting Responsibilities

· Consult with managers to discover staff requirements and specific job objectives

· Evaluate and screen resumes and cover letters

· Conduct phone, Skype and/or in-person interviews

· Prepare new hire paperwork ensuring legislation requirements are met

Payroll Requirements

· Maintain Employee Records

· Responsible for gathering all required payroll data, including timesheets, W-2 forms, benefits information, direct deposit forms and tax filing documents. Regularly update this data, and have to track down any missing timesheets in a timely manner and resolve any issues with timesheets and other payroll data.

· Distributes payment to all of the company’s employees. This is usually done on a weekly, biweekly or monthly basis. It may require frequent trips to the post office in order to mail checks to employees.

· Responsible for full cycle payroll processing for all salaried and hourly employees at our five subsidiary companies (semi-monthly).

· Responsible for completing commission and bonus payments for our five subsidiary companies

· Compile payroll data such as garnishments, vacation time, insurance and other deductions

· Extract timesheets and review work hours for completeness and accuracy

· Process data to ADP WorkForce Now (USA) and Ceridian (Canada), View Point, Payworks, ADP, QuickBooks

· Perform various clerical tasks; and maintain employee profiles on payroll

· Follow payroll procedures for terminated employees (ROE’s in Canada)

· Backup to Benefits Administrator

· Stay current with payroll regulations, standards and work methods

· Reconcile payroll totals and ensure all deductions for health benefit plans are made as scheduled

· Respond to employee and government agency inquiries pertaining to payroll

· Ensure the creation and timely distribution of T4’s (Canada) for Year-end reporting requirements

· Responsible for Federal, Provincial reporting requirements in Canada.

· Adhere to all procedures and policies

Teacher/Tutor

Oxford Learning Centers Inc
Calgary, AB
01.2010 - 05.2018

· Tutored students on their academic studies

· Tutored the subjects English, Math, Biology, Chemistry, Sociology, Social Studies, History, and creative thinking

· Students ranged from Grades 1-12

· Guaranteed results of student getting over a B average

· Worked with students who are diagnosed with ADD or are IPP

Operations Manager - North America

Celtic Power Group
Calgary, AB
10.2016 - 08.2017

· Managing all aspects of business operations.

· Participating in the recruitment and staff selection process.

· Planning and coordinating project work.

· Handling the logistics of the organization.

· Preparing budgets and inventories.

· Overseeing the supervision of employees.

· Ensuring that staff are smart and professional in their appearance at all times.

· Ensuring that each department operates in compliance with all legal requirements.

· Keeping abreast of emerging technology changes and innovations.

· Conducting annual performance reviews of all staff.

· Maintaining a clean, professional and safe working environment.

· Keeping an eye on the operational budget

· Process Payroll.

· Review Payroll Reports

· Ensuring all invoices are sent out per deadlines.

· Reporting daily to the President of the company.

· Maintain financial files and records

· Ensure the safeguarding of all municipal funds

· Issue, code and authorize purchase orders

· Reconcile the accounts payable

· Reconcile the accounts receivable

· Reconcile weekly deposits

· Manage distribution of utilities bills and collections of accounts

· Administer employment agreements

· Verify and report on benefits payments

· Maintain the leave management system

· Review remittances

· Supervise completion of the payroll

Business Professor

Nescot British College
Jeddah, Saudi Arabia
09.2013 - 09.2016

· Curriculum coordinator

· Classes of a minimum of 75 students

· Organize and prepare my own lesson plans and PowerPoint presentations

· Ensuring all students get the proper education that is required to achieve their bachelors

· Assess students work and whether or not they meet the outcomes of the courses.

· Differentiation within a class

· Lesson plans and Yearly schemes of work

· Classroom Management

· Prepare students for Cambridge exams : PET, and KET

Grade 4 Teacher - Math Curriculum Coordinator

Advanced Generations School
Jeddah, Saudi Arabia
08.2015 - 08.2016

· Head of Mathematics

· Teaching Subjects such as : Mathematics, English, Social, and Science

· Ensured proper classroom development

· Lesson plans

· Yearly Schemes of work

· Proper subject planning

· Differentiation

· Ensured excellence

· Different teaching methods

· Managed classrooms of up to 25 Students

· Covered several classes for other grades and subjects

· Ballet classes of up to 34 students 4 times a week

Education

BBA - Business And Sociology

University of Calgary
Calgary, AB
01.2010 - 05.2014

CPA - Payroll Compliance Practitioner PCP, CPA

Canadian Payroll Association
Canada
01.2010 - 05.2012

MBA - Business Administration, Management And Operations

Jazan University
Saudi Arabia
06.2014 - 06.2016

Accounting And Payroll

Reeves College
Calgary, AB

Skills

Business development and planning

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Timeline

Operations Manager Payroll Manager HR Manager, OHS

LNN Protection Services
02.2022 - 09.2022

Business Curriculum Coordinator and Instructor

Brookes College
01.2022 - 08.2022

Business Administration and Payroll Instructor

East West College
10.2020 - 01.2022

Operations Manager

Signature Properties Inc
04.2019 - 08.2020

Curriculum Coordinator, Accounting&Payroll Teacher

CDI College
03.2018 - 08.2020

Payroll and HR Coordinator

Alstar Oilfields Contractors Ltd
03.2018 - 12.2018

Operations Manager - North America

Celtic Power Group
10.2016 - 08.2017

Grade 4 Teacher - Math Curriculum Coordinator

Advanced Generations School
08.2015 - 08.2016

MBA - Business Administration, Management And Operations

Jazan University
06.2014 - 06.2016

Business Professor

Nescot British College
09.2013 - 09.2016

Teacher/Tutor

Oxford Learning Centers Inc
01.2010 - 05.2018

BBA - Business And Sociology

University of Calgary
01.2010 - 05.2014

CPA - Payroll Compliance Practitioner PCP, CPA

Canadian Payroll Association
01.2010 - 05.2012

Business Development Manager and Operations

Arada Painting Ltd
12.2006 - Current

Accounting And Payroll

Reeves College
Raya ElrafieOperation Manager And Instructor