Summary
Overview
Work History
Education
Skills
Work authorization
Workshops and trainings
Volunteer Experience
Languages
References
Timeline
Generic

Raya Ayoub

Campbell

Summary

Efficient professional with eight years of experience in philanthropy work, specializing in management, fundraising, and C-level admin. Known for productivity and swift task completion. Experienced in working with donors such as the European Union, the United Nations, USAID, private donors, and institutional donors.

Overview

11
11
years of professional experience

Work History

Project Administrative Associate

CETECOM, Inc.
Milpitas
04.2023 - Current
  • Provided administrative and project support to the EMC department
  • Oversaw the integration of the Project Management Tool (PMT) by regularly updating it with relevant project details and documentation
  • Processed Purchase Orders (POs) through Concur platform and handled supplementary inquiries
  • Handled communication responsibilities with external companies and partners
  • Collaborated with management in regular bi-weekly meetings to communicate updates and achievements.
  • Provided executive assistance to the Deputy Lab Manager and Director of Regulatory Services
  • Handle all communications with clients and business partners.
  • Conducted research projects on behalf of the executive team to inform decision-making processes.
  • Processed invoices and purchase orders ensuring accuracy of information provided by vendors.
  • Maintained confidentiality regarding all business matters related to the organization's operations.
  • Answered customer inquiries via email or telephone in a timely manner while providing excellent customer service.

Regional Project Officer/ Partnership and Communication Coordinator

Diakonie Katastrophenhilfe
Amman
10.2018 - 05.2021
  • Directed grant and project implementation, leading monthly portfolio reviews with partners.
  • Kept project and team on schedule by monitoring deadlines, milestones and performance.
  • Documented lessons learned from completed projects for use by other teams or departments.
  • Served as a Complaints and Accountability Focal Point for ongoing grants
  • Assessed gaps in project management and facilitated effective solutions for local partners
  • Monitored reporting processes to ensure adherence to grant specifications
  • Ensured smooth handling of grants database and timely submission of donor reports.
  • Developed comprehensive partner profiles, including contact information, project details, and performance data.
  • Drafted and distributed partnership agreements to ensure compliance with legal requirements.
  • Organized meetings and events for partner engagement and relationship building.
  • Organized and maintained records of philanthropic activities.
  • Assisted with research on potential donors and grant opportunities.
  • Coordinated fundraising campaigns, events, and activities to support philanthropic goals.

Senior Livelihoods Officer

Danish Refugee Council
Irbid
02.2017 - 01.2018
  • Coordinated with the Technical Advisor and field teams to effectively implement all project-related activities and manage grants.
  • Led and supported the development of center volunteers and staff through ongoing training initiatives
  • Collaborated with the design team to develop informative materials like presentations, handouts, and leaflets.
  • Oversaw grant cycles and authorized approval procedures for continuous ventures
  • Co-coordinated launches of assessments, key informant interviews, and focus group discussions to gather qualitative and quantitative data for project implementation
  • Prepared periodic progress report to senior management and donors
  • Assisted in the implementation of DRC's monitoring and evaluation initiatives
  • Monitored all operations for potential security risks and threats.
  • Planned and facilitated fundraising events for major donors.
  • Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.

Community Mobilization Officer

Danish Refugee Council
Irbid
10.2015 - 01.2017
  • Ensured effective integration and mainstreaming of gender into all programs during the overall implementation of grants.
  • Identified volunteers, community leaders, leading NGOs and businesses, youth centers and governmental institutions by extensively mapping targeted communities
  • Promoted cross-program integration, facilitating the exchange of best practices among different DRC activities and teams.
  • Conducted work groups, FGDs, and KIIs to gather information from multiple municipalities, facilitating the development of community improvement plans.
  • Facilitated the creation of sustainable livelihood solutions through collaborative efforts with INGO partners (Save the Children, Oxfam, Care, and Acted) within the LEADERS consortium supported by Madad Trust Fund.
  • Support the youth and women in the municipality by increasing awareness level about their rights and responsibilities.
  • Developed promotional materials such as flyers, brochures, newsletters and posters to support community mobilization efforts.
  • Coordinated events and campaigns to raise awareness about programs and services available in the community.
  • Organized and maintained records of philanthropic activities.
  • Assisted with research on potential donors and grant opportunities.

Social Officer

Jordan Red Crescent society/ German Red Cross
Irbid
09.2015 - 09.2015
  • Facilitated client support by effectively referring cases to appropriate resources, both internally and externally.
  • Mapped project area services, developed internal referral SOPs, and trained volunteers on utilization.
  • Trained and supervised volunteers to identify vulnerable families
  • Developed and translated internal referral manual for volunteer training
  • Guaranteed service alignment with needs assessment
  • Provided guidance to team members on how to effectively complete tasks within established timelines.
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Drafted reports outlining findings from investigations and recommending corrective action.

Social Worker - Case Manager

Handicap International
Irbid
02.2014 - 08.2015
  • Strengthened and amplified partnerships with NGOs, local authorities, community representatives and other field stakeholders to optimize identification processes for grant sustenance
  • Reported group activities data, followed up with individual cases and organized daily/weekly activities.
  • Provided Arabic to English translation reports as required.
  • Participated in the analysis of global issues within the refugee population.
  • Developed an effective referral system through strategic networking

Education

M.A. - Translation

Yarmouk University
Irbid, Jordan
01.2018

B.A. - English for Specific Purposes

Jordan University of Science and Technology
Irbid, Jordan
01.2014

Skills

  • Grants management and Grants writing
  • Philanthropy work and Fundraising expertise
  • Analytical and Research skills
  • Project Life Cycle
  • Calendar Management and Meeting Planning
  • Relationship and Partnership Building
  • Customer Service
  • Document Management
  • Proofreading and Report Preparation
  • Crisis Management
  • Developing Policies and Procedures
  • Organization and Multitasking
  • Excellent Communication
  • Budget Management
  • Computer proficiency (Asana, Slack, Artificial Intelligence (AI), Salesforce, Project Management Tool (PMT), Microsoft Office, Zoom, SharePoint, Dropboxetc)

Work authorization

Authorized to work in the United States (Permanent Resident)

Workshops and trainings

  • Conflict Resolution
  • Project Life Cycle
  • Humanitarian Principles and Complaints Mechanism
  • Accountability and human principles
  • Training of Trainers
  • Local and Economic Strategic Planning Development
  • Monitoring and evaluation training
  • Training on protection cases (child labor, gender-based violence)
  • External communication with media training.
  • International Refugee Law
  • Gender analysis training and workshop

Volunteer Experience

  • Remote Keyboard Developer, Translation Commons, 06/2024, Present, Cupertino, California, Support in translation needed from Arabic to English., Work with community leaders and technical activists to define project goals., Follow existing processes for delivering keyboards. Propose new tasks and processes to adapt to new needs., Engage with the keyboard requester community to help test the output and provide feedback on design, layout and utility.

Languages

Arabic
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Project Administrative Associate

CETECOM, Inc.
04.2023 - Current

Regional Project Officer/ Partnership and Communication Coordinator

Diakonie Katastrophenhilfe
10.2018 - 05.2021

Senior Livelihoods Officer

Danish Refugee Council
02.2017 - 01.2018

Community Mobilization Officer

Danish Refugee Council
10.2015 - 01.2017

Social Officer

Jordan Red Crescent society/ German Red Cross
09.2015 - 09.2015

Social Worker - Case Manager

Handicap International
02.2014 - 08.2015

M.A. - Translation

Yarmouk University

B.A. - English for Specific Purposes

Jordan University of Science and Technology

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Raya Ayoub