Ray Patterson

• Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
• Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
• Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
• Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
• Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
• Facilitated ongoing training programs for line cooks, promoting professional growth and improving overall team performance.
• Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
• Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.
• Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workstations.

Directed activities towards achieving project goals.

• Provided strong leadership to enhance team productivity and morale.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Implemented and developed operational standards, policies and procedures.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Ordered new equipment and inventory and scheduled repairs for damaged equipment.