Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Ray Ortiz

Loma Linda

Summary

Efficient FC Associate known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, order fulfillment, and logistics coordination. Excel at time management, problem-solving, and teamwork, ensuring smooth warehouse operations and customer satisfaction.

Overview

years of professional experience

Work History

Fc Associate

Amazon sortation

12.2019 - Current

Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
Provided customer service to all guests, including resolving complaints and answering questions.
Maintained cleanliness of store by sweeping floors, taking out trash, dusting shelves.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked effectively in team environments to make the workplace more productive.
Operated a variety of machinery and tools safely and efficiently.
Recognized by management for providing exceptional customer service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated equipment and machinery according to safety guidelines.
Completed day-to-day duties accurately and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Provided guidance and support to team members on operational issues always worked hard in what ever task I was assigned to, trained in scanning, staging, problem solve and water spider. I have received many awards for closing the most pallets worked as a POC for years in both departments, now helping out leadership in wrap down, making sure customers demands are met and on time. There’s no doubt I have dedicated a lot of time and hard work to Amazon and have been told by not only my peer’s but management staff as well I have great work ethics. Also I take part in helping out leadership role when asked. As well as been asked if if I was interested in taking a leadership role.

Bussiness Owner

The 10 barbershop

Redlands

01.2014 - Current

Managed operations budgeting, accounts payable and accounts receivable and payroll.
Developed business plan to secure financial backing from investors.
Updated website content regularly according to current trends within target markets.

Delivery Driver

P&A pallets

Rancho Cucamonga

01.2015 - 10.2019

Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Checked tires for proper inflation before leaving on each route.

Education

Automotive Technition

University of Phoenix

Phoenix, AZ

07-1989

Warehouse

Regional Occupation Program

Norton Air Force Base San Bernardino

07-1987

High School Diploma -

Redlands High School

Redlands, California

06-1986