Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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RAY NTUKANYAGWE

Saint-Leonard,QC

Summary

I am a highly motivated, conscientious, and competent collaborator who possesses in-depth knowledge and expertise within this industry. With a proven track record of achievement, I can bring positivity, support, and a creative mindset to any team. I pride myself on taking ownership of challenging problems, maintaining high standards, and assisting my employer in achieving their commercial objectives. With a desire and passion for continuous professional development, I am confident to add value to your organization by always ensuring your customers and clients receive the best service possible.

Overview

5
5
years of professional experience

Work History

Sales Representative

Connect6 Group
Montreal, QC
02.2024 - Current
  • Developing key customer relationships to increase sales.
  • Creating successful strategies to develop and expand customer sales.
  • Engaging casual shoppers to provide information about featured products and recommend merchandise, driving sales by 58%.

Laborer

Blanchelle Buanderie Inc
Saint-Jean-sur-Richelieu, QC
12.2022 - 01.2024
  • Stacking and arranging laundry in carts according to size and weight requirements.
  • Lift objects weighing up to 50 pounds without assistance when necessary.
  • Load and unload daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

Sales Representative

Lebanon Hotel
Kigali, Kigali City, Rwanda
06.2021 - 10.2022
  • Achieved 20% increase in sales for the employer through carefully targeted social media advertising campaigns.
  • Implemented a new online customer service feedback facility that resulted in a 15% increase in customer satisfaction levels.
  • Increased customer loyalty through the creation of special offers, promoting the hotel at trade shows, and networking with travel agencies and local vendors.

Call Center Agent

Airtel Rwanda
Kigali, KigaliCity, Rwanda
05.2019 - 06.2021
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Assisted 240+ callers per week in fast-paced environment.
  • Developed strong relationships with customers through effective communication skills.

Education

High School Diploma -

Nu-Vision High School
Kigali, Kigali City, Rwanda
06-2021

Skills

  • Material Handling
  • Customer Service
  • Heavy Lifting
  • Proficient in the use of all Microsoft Office applications and a typing speed of 50 WPM
  • An adaptable approach to change, and someone who takes responsibility for their ongoing professional development
  • Driver's Licence

Languages

English
Full Professional
French
Professional

References

References available upon request.

Timeline

Sales Representative

Connect6 Group
02.2024 - Current

Laborer

Blanchelle Buanderie Inc
12.2022 - 01.2024

Sales Representative

Lebanon Hotel
06.2021 - 10.2022

Call Center Agent

Airtel Rwanda
05.2019 - 06.2021

High School Diploma -

Nu-Vision High School
RAY NTUKANYAGWE