Ray Morgan
Regina,Canada
Summary
Throughout my work history, I have developed strong working relationships with co-workers, supervisors, managers, and senior management. I am known as a problem solver and excel at finding effective and efficient solutions. My strong communication skills enable me to easily interact with staff, peers, media, and all levels of administration. With a solid background in municipal government services and a commitment to providing the best customer service to the residents of Regina, I bring valuable insight to the table. As an insightful manager, I have successfully directed and improved operations through effective employee motivational strategies and strong policy enforcement. I am proficient in best practices, market trends, and regulatory requirements of industry operations. I am a respected leader with an common sense approach to business planning and day-to-day problem-solving. My resume details the work I have accomplished during my employment with the City of Regina, as well as other relevant positions I have held. With my experience and knowledge, I am fully prepared to take on the responsibilities of the Director of Parks and Open Space.
Overview
31
31
years of professional experience
Work History
Manager Parks Maintenance & Cemeteries
City of Regina
04.2021 - Current
- Managed a 15.5 million dollar budget effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization. Cemetery Funding Model 2022
- Managed and motivated employees to be productive and engaged in work.
- Leveraged data and analytics to make informed decisions and drive business improvements. Bloomberg Service Request reductions.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Leadership Excellence Camp Hope 2022
- Implemented Efficiency Review for Parks Maintenance – Mowing, schedules, telematics
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Fleet Reduction exercise 2022
Manager of Open Space Services
City of Regina
01.2019 - 01.2021
- Responsible for the leadership of the Open Space Service Branch which included financial management, leadership of people and ensure service programs are delivered in an efficient manner
- Responsible for 17 permanent staff, 100 casual staff in the Forestry, Pest Control, Horticulture, Cemeteries and Business Support areas
- Managed 3.5 Million dollar budget effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Manager of Golf, Cemetery, Landscape Trades
City of Regina
12.2018 - 04.2019
- Short term assignment
- Successfully transitioned previous Director responsibilities to the new director of PRCS
Director of Parks and Open Space Services
City of Regina
10.2014 - 11.2018
- Responsible for the leadership of the Department of Parks and Open Spaces including strategic, operational and program planning, stakeholder relationship management, financial management and people leadership.
- Responsibility for 380 permanent and casual staff in Parks Maintenance, Cemeteries and maintenance of the golf courses, as well as Landscape Trades, Forestry, Pest Control, Horticulture and Business Support
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale. Parks Career Day award 2016
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations. Successfully built a Work Agreement with Planning and Development in Parks take-over process
- Managed a 16.5 million dollar budget effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs. Tuition Subsidy Program for casual staff -2016
Manager Forestry, Pest Control & Horticulture
City of Regina
01.2008 - 01.2014
- Responsible for the Urban Forestry Management; Pest Management and Horticulture Services programs
- This position provides leadership and direction to staff in order to have effective and efficient programs while ensuring planning and managing outcomes related to the City's Urban Forest, to arboricultural/horticulture programs and services, and to control of pests impacting City property and the health of the public
- Developing and implementing strategies in protecting, planting and maintaining the Urban Forest
- Providing leadership, coaching, mentoring and development of work unit supervisors
- Ensuring best practices and effective approaches are implemented in programs and services
- Providing support to new initiatives; ensuring that the utilization of resources are appropriate for the situation; the development and implementation of employee development strategies
- Preparing annual operating and capital budgets, information reports, and written correspondence
- In 2012, implemented a professional growth and development strategy by implementing a certificate program for the Forestry staff
- In 2013, the Corporate Survey identified a significant improvement in the overall satisfaction to the Branch since the previous surveys in 2011 and 2009
Manager Parks and Open Space Department
City of Prince Albert
01.2000 - 08.2008
- This position is responsible for the coordination of the day-to-day operations of the Parks & Open Space Department, which included Urban Forestry; Parks Maintenance; Irrigation; Athletic Fields, Golf Course Management; Landscape Construction; Ski Hill operations; IPM; Campground operations and Capital and related projects
- Directed and supervised 2 out of scope staff as well as 80 unionized staff at various locations throughout the city
Parks Manager
City of Yorkton
01.1994 - 01.2000
- This position was responsible for the day to day operations and tasks related to the Parks Division, which included Parks Maintenance; Urban Forestry; Campground Operations; Pest Control Officer; IPM; Contract Management; Outdoor Rink Program; Cemetery Operations; Athletic Fields; Irrigation
Education
Bloomberg Data Alliance
John Hopkins
Baltimore, US.07-2023
Leadership Course -
Twenty First Century
Seattle, Washington 11-2015
Leadership Development Program -
University of Regina
06-2015
Diploma of Horticulture - Urban Forestry
University of Guelph
Guelph, Ontario01.2006
Horticulturist Course -
University of Guelph
01.2005
Certificate - Nursery and Landscape production
SIAST, Wascana Campus
01.1991
Certificate - Horticulture Technician Program
SIAST
01.1990
Skills
- Decision-making
- Team leadership
- Business planning
- Relationship building
- Operations management
- Staff training and development
- Cross-functional team management
- Problem-solving abilities
- Coaching and mentoring
Timeline
Manager Parks Maintenance & Cemeteries
City of Regina
04.2021 - Current
Manager of Open Space Services
City of Regina
01.2019 - 01.2021
Manager of Golf, Cemetery, Landscape Trades
City of Regina
12.2018 - 04.2019
Director of Parks and Open Space Services
City of Regina
10.2014 - 11.2018
Manager Forestry, Pest Control & Horticulture
City of Regina
01.2008 - 01.2014
Manager Parks and Open Space Department
City of Prince Albert
01.2000 - 08.2008
Parks Manager
City of Yorkton
01.1994 - 01.2000
Horticulturist Course -
University of Guelph
Certificate - Nursery and Landscape production
SIAST, Wascana Campus
Bloomberg Data Alliance
John Hopkins
Leadership Course -
Twenty First Century
Leadership Development Program -
University of Regina
Diploma of Horticulture - Urban Forestry
University of Guelph
Certificate - Horticulture Technician Program
SIAST
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