Ray Morgan
Regina,Canada
Summary
Throughout my work history, I have developed strong working relationships with co-workers, supervisors, managers, and senior management. I am known as a problem solver and excel at finding effective and efficient solutions. My strong communication skills enable me to easily interact with staff, peers, media, and all levels of administration. With a solid background in municipal government services and a commitment to providing the best customer service to the residents of Regina, I bring valuable insight to the table. As an insightful manager, I have successfully directed and improved operations through effective employee motivational strategies and strong policy enforcement. I am proficient in best practices, market trends, and regulatory requirements of industry operations. I am a respected leader with an common sense approach to business planning and day-to-day problem-solving. My resume details the work I have accomplished during my employment with the City of Regina, as well as other relevant positions I have held. With my experience and knowledge, I am fully prepared to take on the responsibilities of the Director of Parks and Open Space.
Overview
31
31
years of professional experience
Work History
Manager Parks Maintenance & Cemeteries
City of Regina
Regina, Canada
04.2021 - Current
- Managed a 15.5 million dollar budget effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization. Cemetery Funding Model 2022
- Managed and motivated employees to be productive and engaged in work.
- Leveraged data and analytics to make informed decisions and drive business improvements. Bloomberg Service Request reductions.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Leadership Excellence Camp Hope 2022
- Implemented Efficiency Review for Parks Maintenance – Mowing, schedules, telematics
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Fleet Reduction exercise 2022
Manager of Open Space Services
City of Regina
Regina, Canada
01.2019 - 01.2021
- Responsible for the leadership of the Open Space Service Branch which included financial management, leadership of people and ensure service programs are delivered in an efficient manner
- Responsible for 17 permanent staff, 100 casual staff in the Forestry, Pest Control, Horticulture, Cemeteries and Business Support areas
- Managed 3.5 Million dollar budget effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Manager of Golf, Cemetery, Landscape Trades
City of Regina
Regina, Canada
12.2018 - 04.2019
- Short term assignment
- Successfully transitioned previous Director responsibilities to the new director of PRCS
Director of Parks and Open Space Services
City of Regina
Regina, Canada
10.2014 - 11.2018
- Responsible for the leadership of the Department of Parks and Open Spaces including strategic, operational and program planning, stakeholder relationship management, financial management and people leadership.
- Responsibility for 380 permanent and casual staff in Parks Maintenance, Cemeteries and maintenance of the golf courses, as well as Landscape Trades, Forestry, Pest Control, Horticulture and Business Support
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale. Parks Career Day award 2016
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations. Successfully built a Work Agreement with Planning and Development in Parks take-over process
- Managed a 16.5 million dollar budget effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs. Tuition Subsidy Program for casual staff -2016
Manager Forestry, Pest Control & Horticulture
City of Regina
Regina, Canada
01.2008 - 01.2014
- Responsible for the Urban Forestry Management; Pest Management and Horticulture Services programs
- This position provides leadership and direction to staff in order to have effective and efficient programs while ensuring planning and managing outcomes related to the City's Urban Forest, to arboricultural/horticulture programs and services, and to control of pests impacting City property and the health of the public
- Developing and implementing strategies in protecting, planting and maintaining the Urban Forest
- Providing leadership, coaching, mentoring and development of work unit supervisors
- Ensuring best practices and effective approaches are implemented in programs and services
- Providing support to new initiatives; ensuring that the utilization of resources are appropriate for the situation; the development and implementation of employee development strategies
- Preparing annual operating and capital budgets, information reports, and written correspondence
- In 2012, implemented a professional growth and development strategy by implementing a certificate program for the Forestry staff
- In 2013, the Corporate Survey identified a significant improvement in the overall satisfaction to the Branch since the previous surveys in 2011 and 2009
Manager Parks and Open Space Department
City of Prince Albert
Prince Albert, Canada
01.2000 - 08.2008
- This position is responsible for the coordination of the day-to-day operations of the Parks & Open Space Department, which included Urban Forestry; Parks Maintenance; Irrigation; Athletic Fields, Golf Course Management; Landscape Construction; Ski Hill operations; IPM; Campground operations and Capital and related projects
- Directed and supervised 2 out of scope staff as well as 80 unionized staff at various locations throughout the city
Parks Manager
City of Yorkton
Yorkton, Canada
01.1994 - 01.2000
- This position was responsible for the day to day operations and tasks related to the Parks Division, which included Parks Maintenance; Urban Forestry; Campground Operations; Pest Control Officer; IPM; Contract Management; Outdoor Rink Program; Cemetery Operations; Athletic Fields; Irrigation
Education
Bloomberg Data Alliance
John Hopkins
Baltimore, US.07-2023
Leadership Course -
Twenty First Century
Seattle, Washington 11-2015
Leadership Development Program -
University of Regina
06-2015
Diploma of Horticulture - Urban Forestry
University of Guelph
Guelph, Ontario01.2006
Horticulturist Course -
University of Guelph
01.2005
Certificate - Nursery and Landscape production
SIAST, Wascana Campus
01.1991
Certificate - Horticulture Technician Program
SIAST
01.1990
Skills
- Decision-making
- Team leadership
- Business planning
- Relationship building
- Operations management
- Staff training and development
- Cross-functional team management
- Problem-solving abilities
- Coaching and mentoring
Timeline
Manager Parks Maintenance & Cemeteries
City of Regina
04.2021 - Current
Manager of Open Space Services
City of Regina
01.2019 - 01.2021
Manager of Golf, Cemetery, Landscape Trades
City of Regina
12.2018 - 04.2019
Director of Parks and Open Space Services
City of Regina
10.2014 - 11.2018
Manager Forestry, Pest Control & Horticulture
City of Regina
01.2008 - 01.2014
Manager Parks and Open Space Department
City of Prince Albert
01.2000 - 08.2008
Parks Manager
City of Yorkton
01.1994 - 01.2000
Horticulturist Course -
University of Guelph
Certificate - Nursery and Landscape production
SIAST, Wascana Campus
Bloomberg Data Alliance
John Hopkins
Leadership Course -
Twenty First Century
Leadership Development Program -
University of Regina
Diploma of Horticulture - Urban Forestry
University of Guelph
Certificate - Horticulture Technician Program
SIAST