RAY MONSOUR
Kanata,ON
Summary
Proven leader in sales and business management, adept at driving significant revenue growth through tailored strategies and team collaboration. Skilled in sales negotiation and fostering customer loyalty, demonstrated by a strong close rate and consistently achieving sales targets.
Overview
33
33
years of professional experience
Work History
Sales
Leisure Days RV
03.2022 - 05.2024
- Led sales team to exceed sales targets by implementing customized sales strategies and methods.
- Implemented sales strategies to maximize profits and achieve sales targets consistently.
- Enhanced overall sales performance by providing comprehensive support to the sales team.
- Analyzed monthly sales trends to implement identified sales processes and improvement changes.
- Collaborated with the sales team to optimize product placement and display, resulting in increased sales.
- Solved problems, over came objections and found creative solutions for clients to progress and close sales.
Restaurant Owner
Lorenzo's Italian Restaurant & Bar
06.1991 - 06.2016
- Built operation from ground up, building to $700,000 in annual revenue when business was sold.
- Managed payroll, daily deposits, and cost controls.
- Supervised all aspects of daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback and developed marketing campaigns, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill all positions.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and revenue growth.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
St Pius X
Ottawa, ON06.1989
Skills
- Sales Performance
- Team Leadership
- Marketing
- Business Development
- Teamwork and Collaboration
- Customer Satisfaction
- Critical Thinker
- Negotiation
Languages
English
Professional Working
French
Limited Working
Timeline
Sales
Leisure Days RV
03.2022 - 05.2024
Restaurant Owner
Lorenzo's Italian Restaurant & Bar
06.1991 - 06.2016
High School Diploma -
St Pius X
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