RAY IKPEKA
Halifax
Summary
Personable and organized HR generalist bringing understanding of employee relations and conflict resolution. Familiar with labor laws and proficient in using HR software systems. Committed to fostering a positive workplace culture and enhancing team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Newfoundland and Labrador Health Services (NLHS)
09.2024 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits and key in payroll to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests following applicable guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resources Specialist
Signature Group
04.2023 - 07.2024
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
Deputy Manager of Operations
Pizza Express Restaurant
07.2022 - 01.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Healthcare Support Worker
UCare Health Service Ltd
09.2021 - 01.2023
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
- Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
- Kept accurate records for client files and handled related paperwork.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Acted as an advocate for the needs of vulnerable populations within the healthcare setting, working to ensure equitable access to resources and support.
Project Coordinator
INFI-neat Industrial Cleaning Services
04.2019 - 06.2021
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
Education
Master of Arts - Human Resources Management
Teesside University
United Kingdom05-2023
Bachelor of Science - Business Management & Entrepreneurship Studies
National Open University of Nigeria
Nigeria12-2020
Diploma - System Engineering and IT specialist
Spring Computer Institute
Nigeria2013
Skills
- Customer relations
- HR policies and procedures
- HR Inflation
- Recruiting
- Diversity and inclusion
- Employee relations
- Onboarding and orientation
- Compensation and benefits
- Payroll
- HR Generalist
- Project planning
- Talent Management
Accomplishments
- Involved in fundraising efforts that effectively yielded about #50 million from investors.
- Consulted with other stakeholders to create an app that serves as a platform for individuals to exchange their plastic waste in real-time.
- Coordinated the submission and review of about seventy entries for the challenge.
Collaborated with a team of thirty people in the development of ECOSUS: a project for environmental health and safety; specifically targeted towards reduction of unsafe plastic waste disposal in Nigeria.
Worked as a project coordinator for the Ikuku Ndu Ventilator Challenge: a project that encouraged the development and submission of locally sourced ventilator prototypes during the COVID-19 pandemic.
HR Software
Microsoft Office Suite. ANSOS
MICOLLAB MEDITECH
Footprints HR 2.0
Affiliations
- Society of Human Resources Management (SHRM): Member
- Chartered Institute of Personnel and Development (CIPD): Associate member
- Chartered professionals in Human Resources Canada (CPHR): Pending Member
Certification
NHS: Care Certificates (2021)
Google: Digital Skills for Africa (2020)
YALI: Management Strategies for People and Resources (2019)
YALI: Fundamentals of Starting and Running a Business (2019)
YALI: Human Resources and Skill Acquisition (2019)
Timeline
Human Resources Specialist
Newfoundland and Labrador Health Services (NLHS)
09.2024 - Current
Human Resources Specialist
Signature Group
04.2023 - 07.2024
Deputy Manager of Operations
Pizza Express Restaurant
07.2022 - 01.2023
Healthcare Support Worker
UCare Health Service Ltd
09.2021 - 01.2023
Project Coordinator
INFI-neat Industrial Cleaning Services
04.2019 - 06.2021
Master of Arts - Human Resources Management
Teesside University
Bachelor of Science - Business Management & Entrepreneurship Studies
National Open University of Nigeria
Diploma - System Engineering and IT specialist
Spring Computer Institute
Similar Profiles
OKETOBO ADEKUNLE SAMUELOKETOBO ADEKUNLE SAMUEL
Safety & Security Monitor at Newfoundland and Labrador Health ServicesSafety & Security Monitor at Newfoundland and Labrador Health Services
Lenora Harte SlaneyLenora Harte Slaney
Community Health Nurse at Newfoundland and Labrador Health ServicesCommunity Health Nurse at Newfoundland and Labrador Health Services
JON OAKEJON OAKE
Communications Professional at Newfoundland and Labrador (NL) Health ServicesCommunications Professional at Newfoundland and Labrador (NL) Health Services